Loewe Seasonal Client Advisor

About Loewe

Founded in Madrid in 1846, Loewe is one of the world’s most distinguished luxury houses, celebrated for its Spanish heritage, exceptional leather craftsmanship, and contemporary creative vision. As an employer, the House offers a refined environment where artisanship, innovation, and cultural curiosity shape every discipline, from design and ateliers to retail, merchandising, and corporate functions. Loewe seeks individuals who combine precision with imagination, and who are inspired by beauty, materials, and meaningful human connection. With an international presence and the support of the LVMH group, Loewe provides opportunities for growth within a culture that values excellence, authenticity, collaboration, and respect for craft.

Role & Responsibilities

• Continuously meet or exceed monthly and yearly sales objectives, contributing to business growth and development
• Provide personalized customer service and build enduring relationships with clients, showcasing deep knowledge of LOEWE's products, brand history, and heritage
• Exceed individual KPI targets through delivering top-tier customer service
• Utilize CRM tools effectively to gather and leverage customer data for personalized client engagement and future opportunities
• Foster a collaborative and communicative workplace environment with colleagues
• Maintain an organized and well-presented sales floor and stockroom in accordance with company standards
• Contribute to the visual presentation of products, adhering to LOEWE's merchandising guidelines
• Uphold LOEWE's image standards and brand guidelines consistently
• Record all pertinent customer information accurately in the database
• Actively promote store events via email, phone, and personalized client communications
• Maintain an accurate and organized client book, initiating regular client contact and providing prompt follow-up on all sales, events, and inquiries
• Address client-related issues proactively, including matters related to shipping and alterations
• Participate in general housekeeping and store maintenance to uphold brand standards
• Support shipping, receiving, and inventory control as required

Qualifications

• Minimum three years of luxury fashion sales experience within a retail environment
• Proven track record of exceeding both individual and store sales targets
• Exceptional written and verbal communication skills with ability to manage multiple tasks simultaneously
• Strong organizational skills with demonstrated follow-through
• Team-oriented mindset with desire to collaborate effectively
• Ability to thrive in a dynamic and fast-paced environment
• High adaptability and responsiveness to diverse customer needs
• Availability for flexible scheduling including evenings, weekends, and holidays as required by business needs

Skills

Experience

Minimum three years of luxury fashion sales experience within a retail environment, with a demonstrated history of exceeding individual and store targets while building enduring client relationships.

Workplace

Compensation

The base compensation for this position ranges from USD 24 to USD 26 per hour.

Benefits

Medical insurance, dental coverage, vision coverage, short and long-term disability insurance, paid time off programs, holiday pay, employee discount and perks, 401(k) retirement plan with employer contribution, and comprehensive benefits package.

Culture

Loewe fosters a refined, craft-led workplace culture where heritage, creativity, and innovation are deeply intertwined. As an employer, the house values artistic curiosity, meticulous attention to detail, and collaboration across disciplines, offering an environment where teams contribute to a contemporary vision of luxury rooted in Spanish savoir-faire.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.