Loewe Sales Advisor
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jul 6, 2026
About Loewe
Founded in Madrid in 1846, Loewe is one of the world’s most distinguished luxury houses, celebrated for its Spanish heritage, exceptional leather craftsmanship, and contemporary creative vision. As an employer, the House offers a refined environment where artisanship, innovation, and cultural curiosity shape every discipline, from design and ateliers to retail, merchandising, and corporate functions. Loewe seeks individuals who combine precision with imagination, and who are inspired by beauty, materials, and meaningful human connection. With an international presence and the support of the LVMH group, Loewe provides opportunities for growth within a culture that values excellence, authenticity, collaboration, and respect for craft.
LOEWE Client Advisor (Mandarin-Speaker) in London – luxury retail role at Harrods, full-time, on-site position.
Role & Responsibilities
- Achieve individual and store sales objectives whilst exceeding client service expectations
- Connect with clients in an engaging and emotional manner to create memorable experiences
- Develop and maintain long-lasting client relationships through personalized communication via email, telephone, messaging, and handwritten correspondence
- Master and communicate LOEWE's brand history, heritage, and product narratives with authentic storytelling
- Cultivate and grow personal client portfolio, maintaining accurate and current information in designated company systems
- Collaborate effectively with team members on all store activities and commercial objectives
- Execute visual merchandising initiatives in accordance with LOEWE's visual standards and guidelines
- Maintain products, displays, and store environment with meticulous attention to cleanliness, organization, and security both front and back of house
- Support inventory management and ad hoc back-of-house operational tasks
- Uphold company policies and LOEWE's standards regarding personal grooming, appearance, and professional conduct
Qualifications
- Minimum 3 years of proven experience in a customer-centric retail or luxury sales environment
- Fluency in Mandarin Chinese and English (both written and spoken)
- Demonstrated track record of achieving individual sales goals and contributing to team results
- Deep interest in fashion, contemporary art, and cultural initiatives
- Strong product knowledge and ability to translate brand narratives into compelling client conversations
- Excellent interpersonal and communication skills with sensitivity to diverse client needs
Skills
Experience
Minimum 3 years of proven experience in achieving individual goals and contributing to team results within a similar customer-centric or luxury retail role, with demonstrated commercial success and the ability to build and maintain a substantial client portfolio.
Workplace
The role is situated in London, England, UK.
Culture
Loewe fosters a refined, craft-led workplace culture where heritage, creativity, and innovation are deeply intertwined. As an employer, the house values artistic curiosity, meticulous attention to detail, and collaboration across disciplines, offering an environment where teams contribute to a contemporary vision of luxury rooted in Spanish savoir-faire.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Loewe, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Retail Associate», «Style Consultant», «Fashion Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.