Loewe Sales Advisor

Location
Employment Full-time
Seniority Mid-Level
Posted ✦ Today
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LOEWE is hiring a Client Advisor in London (Heathrow T3) to deliver personalised luxury service, grow client relationships and achieve sales targets.

Overview

LOEWE is a Spanish luxury house renowned for its exceptional leather craftsmanship, artisanal approach, and engagement with contemporary art and culture. Part of the LVMH group, the brand combines traditional savoir-faire with a modern, creative vision and maintains an international retail presence that emphasises refined client service and product excellence.

Role & Responsibilities

  • Achieve individual and store sales objectives through proactive selling and effective client follow-up.
  • Connect with clients to deliver personalised, emotionally engaging and memorable luxury experiences.
  • Build and maintain long‑term client relationships through regular communication (email, phone, messages, personalised notes).
  • Master and convey LOEWE’s brand heritage and product stories across categories, with persuasive product knowledge and storytelling.
  • Develop and grow a confidential client book; keep client records up to date in the company CRM/tools.
  • Support visual merchandising activities to maintain LOEWE’s boutique standards and contribute to in‑store presentation.
  • Maintain merchandise and boutique areas in an organised, secure and customer‑ready condition; support inventory and back‑of‑house tasks.
  • Collaborate as an active team player in all store initiatives and adhere to company policies, grooming and behavioural standards.

Qualifications

  • Minimum 3 years of client‑facing experience, preferably in luxury retail or a customer‑centric environment.
  • Proven track record of meeting individual sales targets and contributing to team results.
  • Strong commercial sense with a results‑driven approach while preserving a collaborative team attitude.
  • Excellent interpersonal and communication skills, with empathy and cultural sensitivity to build a diverse client portfolio.
  • Fluent in English; proficiency in an additional language is an advantage.

Skills

Clienteling and relationship management Luxury retail sales proficiency Product storytelling and brand heritage communication Visual merchandising Inventory management and stock control CRM proficiency (updating and maintaining client records) Effective verbal and written communication Team collaboration and adaptability

Experience

Minimum three years in luxury retail or customer‑facing sales roles with demonstrable success in developing client relationships and achieving sales targets.

Education

High school diploma or equivalent; vocational training in retail, fashion or luxury is advantageous.

Workplace

The role is situated in London, England, UK. There are currently 471 open positions in London on Cerulean, with 38 added recently. Within England, Cerulean currently features 590 open roles, including 48 recent additions. Across UK, Cerulean lists 624 open roles — 48 of them newly added.

Culture

LOEWE fosters a culture that prizes artisanal craft, creativity and cultural engagement, reflecting its heritage in leatherwork and contemporary design. As part of the LVMH group, the brand values inclusivity, encourages diverse perspectives and offers a collaborative retail environment focused on refined client service.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.