Loewe Retail Manager
- Employment
- Full-Time
- Seniority
- Director
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jun 15, 2026
About Loewe
Founded in Madrid in 1846, Loewe is one of the world’s most distinguished luxury houses, celebrated for its Spanish heritage, exceptional leather craftsmanship, and contemporary creative vision. As an employer, the House offers a refined environment where artisanship, innovation, and cultural curiosity shape every discipline, from design and ateliers to retail, merchandising, and corporate functions. Loewe seeks individuals who combine precision with imagination, and who are inspired by beauty, materials, and meaningful human connection. With an international presence and the support of the LVMH group, Loewe provides opportunities for growth within a culture that values excellence, authenticity, collaboration, and respect for craft.
Loewe seeks an experienced Retail Manager in Tokyo, Japan to lead 15+ retail locations and drive brand excellence across department store partnerships.
Role & Responsibilities
- Lead and inspire a client-centric retail culture aligned with Loewe's core values and vision across the store network
- Coach, develop, and empower Store Managers and leadership teams to drive business performance and accelerate people development
- Build a robust talent pipeline through succession planning, strategic recruitment, and continuous leadership development
- Champion elevated and consistent client experiences across all retail touchpoints and channels
- Drive clienteling excellence, CRM utilization, and client development initiatives to strengthen customer relationships
- Own overall P&L performance, driving sales growth, profitability, and KPI achievement across the portfolio
- Develop and execute strategic action plans tailored to market opportunities, competitive dynamics, and business needs
- Build and maintain strategic partnerships with department store operators and key local stakeholders
- Ensure compliance with company standards, operational requirements, and department store partnership agreements
- Monitor business performance, implement corrective actions, and provide regular strategic reporting to senior leadership
- Identify growth opportunities through market analysis, customer insights, and competitive awareness
- Act as brand ambassador, strengthening Loewe's visibility and market presence within Japan
Qualifications
- Minimum 5 years of progressive retail management experience within the luxury sector, with demonstrated success in multi-store leadership
- Proven expertise in negotiating, building, and managing relationships with department store operators
- Exceptional strategic planning and execution capabilities within a retail business context
- Demonstrated ability to lead, train, mentor, and develop high-performing retail teams
- Sophisticated communication and interpersonal skills; authentic brand representation capability
- In-depth knowledge of the luxury market, fashion trends, and elevated client service best practices
- Native-level Japanese language proficiency
- Business-level English proficiency (TOEIC 750+ or equivalent)
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)
- Experience with retail POS systems such as SAP or Cegid
Skills
Experience
Minimum 5 years of progressive retail management experience within the luxury industry, with demonstrated success overseeing multi-store operations and leading high-performing teams. Proven track record of building and managing strategic relationships with department store partners and delivering sustained business growth in a competitive luxury market.
Education
Not specified; a tertiary qualification in business administration, retail management, or a related discipline is implicit for this director-level role.
Workplace
The role is situated in Tokyo, Tokyo, Japan.
Culture
Loewe fosters a refined, craft-led workplace culture where heritage, creativity, and innovation are deeply intertwined. As an employer, the house values artistic curiosity, meticulous attention to detail, and collaboration across disciplines, offering an environment where teams contribute to a contemporary vision of luxury rooted in Spanish savoir-faire.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Loewe, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Regional Retail Director», «Multi-Store Manager», «Retail Operations Director», «Store Network Manager», «Regional Sales Director», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.