Loewe Retail Manager

About Loewe

Founded in Madrid in 1846, Loewe is one of the world’s most distinguished luxury houses, celebrated for its Spanish heritage, exceptional leather craftsmanship, and contemporary creative vision. As an employer, the House offers a refined environment where artisanship, innovation, and cultural curiosity shape every discipline, from design and ateliers to retail, merchandising, and corporate functions. Loewe seeks individuals who combine precision with imagination, and who are inspired by beauty, materials, and meaningful human connection. With an international presence and the support of the LVMH group, Loewe provides opportunities for growth within a culture that values excellence, authenticity, collaboration, and respect for craft.

Role & Responsibilities

• Provide input to the budgeting process, including sales forecasts, headcount requirements and financial requirements.
• Monitor sales performance against targets.
• Develop and implement commercial action plans to grow the business, including targeting, client categories (local and tourist), incentive programmes and slow-moving products.
• Liaise with the merchandising team on products, provide feedback and share market insights.
• Liaise with regional functional teams, analyse reports, make recommendations and support effective communication.
• Work with the marketing and CRM team to plan store activities by region and develop a strong customer database.
• Monitor and communicate local trading conditions and trends to regional functional teams, including competition, tourism and consumer trends.
• Ensure efficient reporting, administrative management and well-rounded communication.
• Communicate the vision, strategy and clear direction to retail teams.
• Structure retail activities and allocate responsibilities.
• Ensure adequate staffing through recruitment, rotation, mobility, training and development in collaboration with HR.
• Motivate, lead, inform and actively coordinate retail teams.
• Monitor sales team performance.
• Ensure sales staff receive appropriate training and deliver excellent customer service.
• Act as a brand ambassador and actively promote the brand in the local market.
• Propose and implement local marketing, customer relations and VIC strategies that enhance the brand's image.
• Build relationships with the business community and competitors.
• Monitor counterfeiting activity in the market and regularly share information with the anti-counterfeiting department.
• Propose layout adjustments as needed to support commercial efficiency.
• Manage existing store network projects, including expansion, renovation, relocation and closure.
• Participate in lease negotiations with landlords.
• Oversee day-to-day store operations and resolve outstanding operational issues.
• Enforce company policies and procedures.
• Provide stores with necessary resources and support.
• Liaise with suppliers and ensure optimal conditions.
• Control costs to optimise operational effectiveness.
• Plan and maintain optimal stock levels, an appropriate merchandise mix and accurate inventory control, keeping inventory discrepancies as low as possible.
• Implement and support all security measures.
• Investigate and report any unusual occurrences.

Qualifications

• Over 10 years of managerial experience in luxury retail or fashion.
• Degree; a major in fashion or business management is preferred.
• Strong business sense and comfort managing ambiguity.
• Strong planning, organising, controlling and prioritising skills.
• Good understanding of the local market.
• Excellent communication skills.
• Proficiency in MS Office, especially Excel and PowerPoint.

Skills

Experience

Over 10 years of managerial experience in luxury retail or fashion; minimum 10 years.

Education

Degree; a major in fashion or business management is preferred.

Culture

Loewe fosters a refined, craft-led workplace culture where heritage, creativity, and innovation are deeply intertwined. As an employer, the house values artistic curiosity, meticulous attention to detail, and collaboration across disciplines, offering an environment where teams contribute to a contemporary vision of luxury rooted in Spanish savoir-faire.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.