Loewe Operations Expert

About Loewe

Founded in Madrid in 1846, Loewe is one of the world’s most distinguished luxury houses, celebrated for its Spanish heritage, exceptional leather craftsmanship, and contemporary creative vision. As an employer, the House offers a refined environment where artisanship, innovation, and cultural curiosity shape every discipline, from design and ateliers to retail, merchandising, and corporate functions. Loewe seeks individuals who combine precision with imagination, and who are inspired by beauty, materials, and meaningful human connection. With an international presence and the support of the LVMH group, Loewe provides opportunities for growth within a culture that values excellence, authenticity, collaboration, and respect for craft.

Role & Responsibilities

• Direct the movement of all merchandise entering and exiting the store in accordance with shipping and receiving policies
• Maintain inventory in an efficient, clean, secure, and organized fashion
• Support sales staff by locating and retrieving in-stock merchandise not currently displayed on the sales floor
• Anticipate merchandise maintenance requirements and provide proactive solutions to space and storage challenges
• Maintain adequate packaging inventory levels and order replenishments in anticipation of business needs
• Ensure all merchandise is properly ticketed and labeled
• Participate in inventory counts, cycle counts, and inventory reconciliation processes with accuracy and timeliness
• Manage and process inter-store transfers, stock rotations, and incoming/outgoing shipments according to established procedures
• Complete all documentation and procedures related to inventory maintenance, including damages reports and returns
• Partner with management on replenishment strategies for sold-out styles
• Maintain store housekeeping standards and contribute to visual presentation
• Coordinate the movement and storage of fixtures, furniture, merchandise, and props to support merchandising and visual needs
• Support facility and fixture maintenance, coordinating cleaning and repairs as required
• Actively participate in visual merchandising maintenance and updates driven by sell-through patterns
• Package client merchandise to the highest standards, ensuring brand-appropriate presentation
• Lead all aspects of the client delivery process, including troubleshooting missing or delayed shipments
• Document all client deliveries, track merchandise, and locate items when necessary
• Follow up consistently on any shipping, alteration, or client-related issues to ensure resolution
• Assist other departments and the sales floor as needed and directed by store management
• Exemplify brand core values in all customer interactions

Qualifications

• Minimum 3 years of operations, inventory management, or receiving/shipping experience in a retail or luxury environment
• Demonstrated proficiency in inventory management systems and reconciliation processes
• Strong organizational and time-management skills with the ability to prioritize multiple tasks
• Attention to detail and accuracy in documentation and record-keeping
• Physical capability to lift, move, and handle merchandise and fixtures regularly
• Professional communication skills and ability to collaborate effectively across departments

Skills

Experience

Minimum 3 years of hands-on experience in operations, inventory management, or receiving and shipping within a retail or luxury goods environment, with demonstrated expertise in inventory reconciliation, merchandise organization, and logistical coordination.

Education

High school diploma or equivalent; additional coursework or certification in inventory management, logistics, or retail operations is advantageous.

Workplace

Benefits

Medical insurance, bonus structure, paid time off, holiday pay, 401(k) with automatic employee contribution

Culture

Loewe fosters a refined, craft-led workplace culture where heritage, creativity, and innovation are deeply intertwined. As an employer, the house values artistic curiosity, meticulous attention to detail, and collaboration across disciplines, offering an environment where teams contribute to a contemporary vision of luxury rooted in Spanish savoir-faire.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.