Loewe Department Manager
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jun 17, 2026
About Loewe
Founded in Madrid in 1846, Loewe is one of the world’s most distinguished luxury houses, celebrated for its Spanish heritage, exceptional leather craftsmanship, and contemporary creative vision. As an employer, the House offers a refined environment where artisanship, innovation, and cultural curiosity shape every discipline, from design and ateliers to retail, merchandising, and corporate functions. Loewe seeks individuals who combine precision with imagination, and who are inspired by beauty, materials, and meaningful human connection. With an international presence and the support of the LVMH group, Loewe provides opportunities for growth within a culture that values excellence, authenticity, collaboration, and respect for craft.
LOEWE Department Manager role in Accessories at Harrods, London. Lead a retail team, drive sales performance, and manage client experiences in this permanent, full-time position.
Role & Responsibilities
- Lead the team to drive and deliver business goals, fostering a positive environment that encourages cooperation and excellence
- Define individual and team goals and targets, regularly reviewing, managing, and coaching performance against established expectations
- Provide regular, qualitative feedback and in-the-moment coaching to maximize team impact and professional development
- Identify, recruit, and develop talent in collaboration with the Store Manager, establishing clear succession plans
- Model exemplary selling techniques and support the team in achieving KPI targets, including sales and cross-selling metrics
- Support the team in building lasting client relationships by leveraging all available resources and tools
- Communicate company messages and information with passion during morning briefings, training sessions, and one-to-one meetings
- Provide comprehensive support and guidance to new joiners, ensuring a positive integration into the organisation
- Manage customer flow to ensure appropriate service levels and client attention at all times
- Cultivate a client-centric mindset to consistently deliver the highest level of client experience
- Develop and optimize the customer database through enhanced data capture and integrity protocols
- Drive sales performance for assigned product categories through analytical review and targeted improvement actions
- Enhance team technical knowledge of product categories to elevate KPI performance across sales, cross-selling, and unit per transaction metrics
- Share market insights, customer feedback, and category performance data with the regional team
- Lead store operations in the absence of senior management, including opening and closing procedures
- Maintain thorough knowledge of policies, standards, and procedures, ensuring consistent implementation across the department
- Manage inventory and oversee inventory management protocols and reconciliation
- Perform additional duties and management responsibilities as required
Qualifications
- Minimum 3 years of proven experience in a similar retail leadership environment
- Demonstrated ability to lead and motivate diverse teams to achieve business objectives
- Excellent communication and interpersonal skills with a genuine commitment to diversity and inclusion
- Strong commercial acumen with measurable results in sales and profit growth
- Ability to balance agility, creativity, and commercial pragmatism in decision-making
- Passion and in-depth knowledge of the assigned product category (accessories)
- Client-centric mindset with a commitment to exceeding expectations
- Team player mentality with willingness to work alongside the team to lead and influence
- Deep interest in fashion, art, and culture
- Fluency in English; additional languages are advantageous
Skills
Experience
Minimum 3 years of proven experience in a similar retail leadership environment, preferably within luxury fashion or accessories retail.
Education
Not specified
Workplace
This position is based in London, England, UK.
Culture
Loewe fosters a refined, craft-led workplace culture where heritage, creativity, and innovation are deeply intertwined. As an employer, the house values artistic curiosity, meticulous attention to detail, and collaboration across disciplines, offering an environment where teams contribute to a contemporary vision of luxury rooted in Spanish savoir-faire.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Loewe, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Accessories Department Lead», «Retail Department Supervisor», «Boutique Department Manager», «Store Operations Leader», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.