Loewe Department Manager
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jun 8, 2026
About Loewe
Founded in Madrid in 1846, Loewe is one of the world’s most distinguished luxury houses, celebrated for its Spanish heritage, exceptional leather craftsmanship, and contemporary creative vision. As an employer, the House offers a refined environment where artisanship, innovation, and cultural curiosity shape every discipline, from design and ateliers to retail, merchandising, and corporate functions. Loewe seeks individuals who combine precision with imagination, and who are inspired by beauty, materials, and meaningful human connection. With an international presence and the support of the LVMH group, Loewe provides opportunities for growth within a culture that values excellence, authenticity, collaboration, and respect for craft.
Department Manager position at LOEWE Harrods London. Lead WRTW team, drive sales targets, develop client relationships.
Role & Responsibilities
- Lead the team to drive business goals, creating a positive work environment that fosters cooperation and excellence
- Define individual and team goals and targets, regularly reviewing and coaching performance against expectations
- Provide regular, qualitative feedback to the team with in-the-moment coaching for maximum impact
- Identify, recruit, and develop talent in collaboration with the Store Manager, securing succession plans
- Lead from the front by modeling sales excellence and supporting the team in developing their KPIs
- Develop the team in building lasting client relationships, leveraging all available resources and tools
- Communicate with passion and inspire the team on company messages during morning briefings and training
- Support new joiners through their onboarding to ensure positive integration into the company
- Manage customer flow to ensure appropriate service levels and ensure no client is left unattended
- Cultivate a client-centric mindset to deliver the highest level of client experience
- Develop the customer database by optimizing data capture rate and integrity
- Drive sales for assigned categories, analyzing performance and creating improvement actions
- Grow the team's technical product knowledge to increase KPI performance
- Share feedback with regional teams on category performance, customer insights, and market trends
- Lead the store in the absence of senior management, including opening, closing, and resolving difficult situations
- Maintain thorough understanding of policies, standards, and procedures, ensuring proper communication and implementation
- Maintain inventory and oversee inventory management responsibilities
Qualifications
- Minimum 3 years of experience in a similar leadership environment managing diverse teams
- Proven commercial acumen with demonstrated results in retail or luxury environments
- Strong and effective communication and interpersonal skills
- Client-centric mindset with a passion to exceed expectations
- Deep interest in fashion, art, and culture
- Fluent in English; additional languages are advantageous
Skills
Experience
Minimum 3 years of proven experience leading diverse teams to success in a similar retail or luxury environment, with demonstrated commercial acumen and a track record of achieving sales targets and building high-performing departments.
Workplace
This position is based in London, England, UK.
Culture
Loewe fosters a refined, craft-led workplace culture where heritage, creativity, and innovation are deeply intertwined. As an employer, the house values artistic curiosity, meticulous attention to detail, and collaboration across disciplines, offering an environment where teams contribute to a contemporary vision of luxury rooted in Spanish savoir-faire.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Loewe, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Floor Manager», «Retail Department Supervisor», «Store Operations Manager», «Department Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.