Loewe Department Manager
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- May 3, 2026
About Loewe
LOEWE is a Spanish luxury house renowned for its mastery of leather goods and artisanal craftsmanship. Now led creatively by Jack McCollough and Lazaro Hernandez and operating within the LVMH group, LOEWE combines a scholarly approach to design with a vivid Spanish sensibility, sustaining an active engagement with contemporary art, craft and culture worldwide.
LOEWE seeks a Department Manager in London (Selfridges) to lead a sales team and drive department performance.
Role & Responsibilities
- Own departmental performance and targets; lead, coach and motivate a team of client advisors to achieve individual and store KPIs.
- Define individual and team objectives, conduct regular performance reviews, and deliver real-time coaching and qualitative feedback.
- Recruit, onboard and develop talent in collaboration with the Store Manager/Director; secure succession plans and career progression.
- Model selling behaviours on the floor, support advisors in client approach and sales technique, and drive category-specific commercial initiatives.
- Manage customer flow and ensure every client receives an appropriate level of service; cultivate a client-centric culture and optimise data capture for the customer database.
- Analyse category performance, share market and client insights with the regional team, and implement actions to grow sales, UPT and cross-selling.
- Lead operational duties in the absence of senior management, including store opening/closing, inventory control and application of store policies and procedures.
- Communicate company messages clearly through briefings and training, and ensure new joiners complete onboarding for successful integration.
Qualifications
- Minimum 3 years' experience in retail management within luxury fashion or leather goods, with a proven record of leading diverse teams.
- Demonstrable commercial acumen with experience delivering sales targets and KPIs.
- Excellent interpersonal and communication skills; experienced in talent identification, coaching and succession planning.
- Strong clienteling instincts and passion for delivering exceptional client experiences.
- Deep interest in fashion, art and culture; product knowledge of the managed category.
- Fluent in English; additional languages advantageous.
Experience
Minimum three years' proven experience in retail or boutique management in the luxury fashion sector, including team leadership, sales target delivery and client development.
Education
Secondary education required; a degree or diploma in business, retail management, fashion or a related discipline is advantageous.
Workplace
This position is based in London, England, UK.
Culture
LOEWE cultivates a studio-like culture that celebrates craftsmanship, creativity and cultural engagement. As part of LVMH, the brand emphasises artisanal excellence, collaborative teamwork and inclusive hiring, encouraging employees to contribute to both product excellence and cultural programmes.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Loewe, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Team Leader», «Floor Manager», «Boutique Department Manager», «Client Experience Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.