Loewe Client Development Executive

About Loewe

Founded in Madrid in 1846, Loewe is one of the world’s most distinguished luxury houses, celebrated for its Spanish heritage, exceptional leather craftsmanship, and contemporary creative vision. As an employer, the House offers a refined environment where artisanship, innovation, and cultural curiosity shape every discipline, from design and ateliers to retail, merchandising, and corporate functions. Loewe seeks individuals who combine precision with imagination, and who are inspired by beauty, materials, and meaningful human connection. With an international presence and the support of the LVMH group, Loewe provides opportunities for growth within a culture that values excellence, authenticity, collaboration, and respect for craft.

Role & Responsibilities

• Support the execution and deployment of global clienteling and CRM campaigns across markets
• Coordinate campaign launches, including audience segmentation, content adaptation, copywriting, translations, quality assurance and performance tracking
• Build and manage target audiences using client data, ensuring data quality and supporting the effectiveness of CRM initiatives
• Monitor campaign performance and conduct analyses to identify trends, opportunities and areas for improvement
• Support A/B testing initiatives and contribute to the optimization of client engagement activities
• Prepare regular reporting on CRM and clienteling KPIs, providing insights and recommendations to support decision-making
• Collaborate with regional teams to track performance, share best practices and support the implementation of action plans
• Assist in the development of training materials, guidelines and tools to strengthen clienteling capabilities across markets
• Support additional CRM, client development and client engagement projects as required

Qualifications

• Minimum 5 years of experience in CRM, Client Development, Clienteling, Customer Engagement or similar functions, preferably within luxury, fashion, retail or consumer-focused industries
• Strong analytical skills with the ability to interpret data and translate insights into actionable recommendations
• Experience working with CRM and reporting tools, ideally Salesforce Marketing Cloud, Salesforce Core and Power BI
• Good understanding of customer segmentation, campaign measurement, customer journeys and CRM best practices
• Experience collaborating with multiple stakeholders in an international environment
• Strong organizational skills, attention to detail and ability to manage several projects simultaneously
• Proactive, collaborative and solution-oriented mindset

Skills

Experience

Minimum 5 years of experience in CRM, Client Development, Clienteling, Customer Engagement or similar functions, preferably within luxury, fashion, retail or consumer-focused industries. Demonstrated ability to work in international environments with multiple stakeholders.

Education

Not specified

Workplace

Culture

Loewe fosters a refined, craft-led workplace culture where heritage, creativity, and innovation are deeply intertwined. As an employer, the house values artistic curiosity, meticulous attention to detail, and collaboration across disciplines, offering an environment where teams contribute to a contemporary vision of luxury rooted in Spanish savoir-faire.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.