- Employment
- Full-Time
- Seniority
- Manager
- Department
- Clienteling, CRM & VIP Relations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Oct 29, 2026
About Loewe
Founded in Madrid in 1846, Loewe is one of the world’s most distinguished luxury houses, celebrated for its Spanish heritage, exceptional leather craftsmanship, and contemporary creative vision. As an employer, the House offers a refined environment where artisanship, innovation, and cultural curiosity shape every discipline, from design and ateliers to retail, merchandising, and corporate functions. Loewe seeks individuals who combine precision with imagination, and who are inspired by beauty, materials, and meaningful human connection. With an international presence and the support of the LVMH group, Loewe provides opportunities for growth within a culture that values excellence, authenticity, collaboration, and respect for craft.
The Client Data and Insights Manager at Loewe analyses client data and performance across markets, collections and segments, translating findings into recommendations for commercial, CRM, clienteling and strategic priorities. The role partners with global and regional teams and presents insights to senior stakeholders; it is a permanent, full-time, on-site position in Madrid.
Role & Responsibilities
- Analyse client data from multiple sources to identify trends, understand client behaviour and uncover business opportunities.
- Monitor client performance across markets, collections and client segments, producing regular reports, dashboards and ad hoc analyses.
- Ensure the quality and reliability of client data, KPIs and reporting to support confident, informed decisions.
- Translate complex analysis into clear, actionable recommendations supporting commercial, CRM, clienteling and strategic priorities.
- Prepare and present insights to senior management and key stakeholders, adapting communications to different audiences.
- Partner with global and regional teams to understand business needs and provide relevant decision-making insights.
- Connect data with market trends, client expectations and local specificities to identify business improvement opportunities.
- Promote a more data-driven culture by sharing best practices, improving reporting approaches and exploring new tools and methodologies.
Qualifications
- A degree in Business, Economics, Computer Science, Engineering, Mathematics or a related field; a Master's degree or MBA is a plus.
- Significant experience in data analytics, client insights, business intelligence or a similar role, ideally in luxury, fashion, retail or consumer-focused industries.
- Strong experience in client behaviour analysis, performance reporting and data visualisation.
- Solid SQL skills and experience with data visualisation tools such as Power BI; knowledge of BigQuery is a plus.
- Strong analytical skills and attention to detail, with the ability to work confidently with large datasets and translate findings into business recommendations.
- Excellent communication and presentation skills, with the ability to make complex information clear and relevant to different audiences.
- A collaborative, proactive mindset and the ability to work autonomously, manage priorities and build relationships with stakeholders across regions and functions.
- A genuine interest in luxury, fashion, client behaviour and cultural differences across markets.
- Fluent English is required; Spanish is a strong plus.
Skills
Experience
Minimum 5 years
Education
A degree in Business, Economics, Computer Science, Engineering, Mathematics or a related field; a Master's degree or MBA is a plus.
Workplace
This position is based in Madrid, Madrid, Spain.
Culture
Loewe fosters a refined, craft-led workplace culture where heritage, creativity, and innovation are deeply intertwined. As an employer, the house values artistic curiosity, meticulous attention to detail, and collaboration across disciplines, offering an environment where teams contribute to a contemporary vision of luxury rooted in Spanish savoir-faire.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Loewe, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Analytics Manager», «Customer Insights Manager», «Client Intelligence Manager», «Customer Data Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.
