Loewe Client Advisor, Visual Merchandising

About Loewe

Founded in Madrid in 1846, Loewe is one of the world’s most distinguished luxury houses, celebrated for its Spanish heritage, exceptional leather craftsmanship, and contemporary creative vision. As an employer, the House offers a refined environment where artisanship, innovation, and cultural curiosity shape every discipline, from design and ateliers to retail, merchandising, and corporate functions. Loewe seeks individuals who combine precision with imagination, and who are inspired by beauty, materials, and meaningful human connection. With an international presence and the support of the LVMH group, Loewe provides opportunities for growth within a culture that values excellence, authenticity, collaboration, and respect for craft.

Role & Responsibilities

• Achieve and exceed monthly and yearly sales objectives while building enduring client relationships through personalized luxury service
• Leverage deep product knowledge and brand heritage to exceed client expectations and individual KPI targets
• Utilize CRM systems to capture and manage customer data for targeted engagement and relationship development
• Partner with the Visual Merchandising corporate team to facilitate and execute floor changes and seasonal presentations
• Oversee implementation and adherence to LOEWE's global visual merchandising standards within the boutique
• Manage immediate visual merchandising needs throughout the business day, including window displays and interior presentations
• Maintain accurate and organized client records, initiating regular contact and prompt follow-up on sales, events, and inquiries
• Ensure sales floor and stockroom organization per company policy and provide support for shipping, receiving, and inventory control
• Liaise with the Visual Merchandising team to coach and train colleagues on consistent product knowledge and visual execution
• Develop market-specific merchandising strategies aligned with regional trends and store architecture
• Provide biweekly reporting to line manager and Visual Merchandising team on execution and performance
• Support in-store events, window installations, special projects, and pop-up activations

Qualifications

• Minimum 3 years of luxury fashion sales experience in a retail environment
• Demonstrated experience in crafting windows, interior displays, and optimizing space utilization
• Proven track record as a visual merchandiser with verifiable work experience
• Exceptional verbal and written communication skills with ability to manage multiple priorities simultaneously
• Strong organizational skills and follow-through capabilities
• Proven history of exceeding individual and store sales targets while building customer and colleague relationships

Skills

Experience

Minimum 3 years of professional experience in luxury fashion retail sales, with significant experience in visual merchandising, window design, and interior display creation. Candidates should demonstrate a proven ability to balance sales targets with visual standards while managing dynamic retail environments.

Education

High school diploma or equivalent required; previous formal training or certification in visual merchandising, luxury retail, or related discipline is preferred but not required.

Workplace

Benefits

Medical insurance, bonus structure, paid time off, holiday pay, 401(k) with automatic employee contribution

Culture

Loewe fosters a refined, craft-led workplace culture where heritage, creativity, and innovation are deeply intertwined. As an employer, the house values artistic curiosity, meticulous attention to detail, and collaboration across disciplines, offering an environment where teams contribute to a contemporary vision of luxury rooted in Spanish savoir-faire.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.