Loewe Client Advisor — Visual Expert

About Loewe

LOEWE is a Spanish maison renowned for its mastery of leather goods and artisanal savoir-faire. Now part of the LVMH group, the brand combines a rigorous respect for craft with contemporary cultural engagement and a bold Spanish sensibility under the creative direction of Jack McCollough and Lazaro Hernandez. LOEWE cultivates a studio-like environment where design, craftsmanship and cultural collaboration are central to the brand ethos.

Role & Responsibilities

• Achieve and consistently exceed individual and store sales targets through high-quality client engagement and relationship cultivation.
• Maintain and elevate store visual standards; partner with the corporate Visual Merchandising (VM) team to plan and execute floor changes, windows and special installations.
• Oversee day-to-day VM needs on the sales floor, ensuring accurate execution of global VM guidelines while adapting displays to local store architecture and market trends.
• Utilize CRM tools to capture and maintain accurate client records, manage a personal client book and execute personalized follow-up and event invitations.
• Support in-store events, pop-ups and windows; promote events via email, phone and bespoke client notes.
• Support stockroom organisation, inventory control, shipping/receiving and coordinate client services such as alterations and shipping logistics.
• Provide coaching and feedback to peers to ensure consistent product knowledge and visual execution across the North America structure; report biweekly to line management and VM team.
• Contribute to general housekeeping and upkeep of store image; work a flexible schedule including evenings, weekends and overnight shifts as required.

Qualifications

• Minimum three years' experience in luxury fashion retail sales within a store environment.
• Proven experience as a visual merchandiser with demonstrable skill crafting windows, interior displays and optimising space utilization.
• Track record of meeting and exceeding individual and store sales targets while building long-term client relationships.
• Willingness to work nights and overnight as required for installations and store resets.
• Exceptional verbal and written communication, strong organisational ability and proven capacity to manage multiple priorities concurrently.
• Team-oriented with coaching capability and a flexible approach to scheduling; foreign language skills are a plus but not required.

Skills

Experience

Minimum three years of luxury fashion retail experience, combining frontline sales/clienteling with hands-on visual merchandising and display execution. Proven ability to deliver sales results while maintaining brand visual standards.

Education

High school diploma or equivalent required; post-secondary coursework or certification in visual merchandising, fashion, retail or related field preferred.

Workplace

Compensation

The base compensation for this position ranges from USD 23 to USD 26 per hour.

Benefits

Medical insurance; bonus structure; paid time off; holiday pay; 401(k) with automatic employee contribution.

Culture

LOEWE fosters a culture that prizes craftsmanship, creativity and cultural engagement. The workplace emphasizes collaborative mentorship, high standards of artisanal quality and an inclusive environment that welcomes diverse backgrounds.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.