Loewe Client Advisor

Employment
Contract
Seniority
Entry-Level
Posted
Aug 19, 2026

About Loewe

Founded in Madrid in 1846, Loewe is one of the world’s most distinguished luxury houses, celebrated for its Spanish heritage, exceptional leather craftsmanship, and contemporary creative vision. As an employer, the House offers a refined environment where artisanship, innovation, and cultural curiosity shape every discipline, from design and ateliers to retail, merchandising, and corporate functions. Loewe seeks individuals who combine precision with imagination, and who are inspired by beauty, materials, and meaningful human connection. With an international presence and the support of the LVMH group, Loewe provides opportunities for growth within a culture that values excellence, authenticity, collaboration, and respect for craft.

LOEWE Client Advisor position in Suzhou, China. Drive retail sales and customer excellence with luxury brand expertise.

Role & Responsibilities

  • Drive business development initiatives to maximize customer satisfaction and operational excellence
  • Actively achieve sales performance targets by leveraging personal sales capabilities and refined client engagement techniques
  • Participate in in-store product presentations and demonstrations to elevate the customer experience
  • Leverage customer relationship data to promote brand heritage and product collections effectively
  • Ensure consistency and compliance of pre-sale and post-sale service standards in accordance with company requirements
  • Address customer concerns and complaints with professionalism and constructive resolution

Qualifications

  • 3–5 years of professional experience in luxury retail or with luxury brands
  • Demonstrated commitment to responsibility, accountability, and proactive work initiatives
  • Established track record in consultative sales and customer service excellence
  • Genuine passion for and understanding of the luxury goods industry

Skills

Consultative sales techniques Product knowledge and brand heritage communication Customer relationship management Client conflict resolution Point-of-sale systems

Experience

3–5 years of professional experience in luxury retail or brand environments, with demonstrated success in customer advisory and sales roles.

Education

High school diploma or equivalent; additional retail or luxury brand training preferred.

Workplace

This position is based in Suzhou, Jiangsu, China, within easy reach of Shanghai.

Culture

Loewe fosters a refined, craft-led workplace culture where heritage, creativity, and innovation are deeply intertwined. As an employer, the house values artistic curiosity, meticulous attention to detail, and collaboration across disciplines, offering an environment where teams contribute to a contemporary vision of luxury rooted in Spanish savoir-faire.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Loewe, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Retail Advisor», «Brand Ambassador», «Customer Service Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Loewe

Loewe Client Advisor

Suzhou, China

Continue to the application.