Loewe Client Advisor

Overview

LOEWE is a Spanish luxury house renowned for its artisanal leather expertise and a contemporary approach that marries craft with culture. Now presented under the creative direction of Jack McCollough and Lazaro Hernandez, the maison emphasizes thoughtful design, artisanal technique and a strong commitment to the arts. LOEWE operates within the LVMH group and offers a creative, craft-focused environment typical of a leading global luxury brand.

Role & Responsibilities

• Deliver exceptional, emotionally engaging client experiences that drive individual and store sales objectives.
• Develop and maintain long-term client relationships through personalised outreach (phone, email, messages and handwritten notes).
• Own and grow a personal client book; accurately update client records and activity in the company CRM/tools.
• Communicate LOEWE’s heritage and product stories; showcase product categories through informed product knowledge and storytelling.
• Contribute as an active team player to store initiatives, promotions and daily operations to meet overall store targets.
• Implement and uphold LOEWE visual merchandising standards; assist with store presentation and seasonal resets.
• Maintain an organised, secure and efficient front- and back-of-house; support inventory control and ad hoc back-office tasks.
• Adhere to company policies, grooming standards and expected behaviours at all times.

Qualifications

• Proven ability to achieve individual sales targets and contribute to team results; prior experience in a customer-centric retail role preferred.
• Fluent in English and Swedish.
• Deep interest in fashion, art and culture with a genuine appreciation for luxury leather goods.
• Confident, service-oriented and adaptable with strong emotional intelligence and empathy.
• Excellent verbal communication and relationship-building skills with sensitivity to client confidentiality and discretion.
• Commercially minded and results-driven while maintaining a collaborative team attitude.
• Availability to work on-site as a part-time temporary hire (approximately 20–25 hours/week) and flexibility to support store needs.

Skills

Experience

Entry-level role with preference for candidates who have prior customer-facing retail or luxury sales experience and a demonstrable record of meeting individual and team objectives.

Workplace

Culture

LOEWE cultivates a culture that blends craft, creativity and cultural engagement; the maison prizes artisanal skill, intellectual curiosity and contemporary artistic dialogue. The workplace values inclusivity and diversity, encouraging teams to bring varied perspectives and a passion for craft-led luxury.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.