- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Nov 5, 2026
About Loewe
Founded in Madrid in 1846, Loewe is one of the world’s most distinguished luxury houses, celebrated for its Spanish heritage, exceptional leather craftsmanship, and contemporary creative vision. As an employer, the House offers a refined environment where artisanship, innovation, and cultural curiosity shape every discipline, from design and ateliers to retail, merchandising, and corporate functions. Loewe seeks individuals who combine precision with imagination, and who are inspired by beauty, materials, and meaningful human connection. With an international presence and the support of the LVMH group, Loewe provides opportunities for growth within a culture that values excellence, authenticity, collaboration, and respect for craft.
The Client Advisor delivers personalized service, recommends products and services tailored to clients’ preferences, and supports sales and store business objectives. The role is full-time and on-site in Shanghai, with a contractor employment arrangement.
Role & Responsibilities
- Build and maintain strong, personalized client relationships and foster loyalty.
- Use client preferences and purchase history to tailor recommendations and enhance the shopping experience.
- Proactively engage clients through in-store appointments, telephone, and online platforms.
- Maintain comprehensive knowledge of all store products, the retail environment, and competitors.
- Provide expert assistance and guidance throughout the shopping journey, meeting clients’ needs and expectations.
- Work toward sales targets and contribute to the store’s business objectives and KPIs.
- Enter and update client details, interactions, preferences, and purchase history in the CRM system to support targeted client management and identify sales opportunities.
- Deliver an outstanding client experience and create memorable in-store visits.
- Share the brand’s heritage and craftsmanship to inspire clients, engage with empathy and enthusiasm, and follow the brand’s standardized sales process.
- Provide after-sales care and resolve client issues appropriately.
- Embody LOEWE’s culture and act as an ambassador for the Group’s values.
Skills
Workplace
This position is based in Shanghai, Shanghai, China.
Explore jobs in China.
Culture
Loewe fosters a refined, craft-led workplace culture where heritage, creativity, and innovation are deeply intertwined. As an employer, the house values artistic curiosity, meticulous attention to detail, and collaboration across disciplines, offering an environment where teams contribute to a contemporary vision of luxury rooted in Spanish savoir-faire.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.