Loewe Client Advisor

Location
Employment Full-time
Seniority Mid-Level
Posted Jan 15, 2026

Join Loewe in Shanghai as a Client Advisor, where luxury meets exceptional customer service. Located in the vibrant Jing'an District, this role offers growth within the prestigious LVMH group.

Overview

Loewe, a distinguished brand within the Fashion & Leather Goods sector, is renowned for its commitment to craftsmanship and innovation. As part of the LVMH conglomerate, Loewe offers a dynamic environment that fosters creativity and excellence, providing employees with opportunities to grow within the luxury fashion industry.

Role & Responsibilities

  • Drive business development to ensure maximum customer satisfaction.
  • Proactively achieve sales targets utilizing personal sales techniques.
  • Participate in the sale and display of in-store products.
  • Leverage client contact information to promote the brand and products.
  • Ensure consistent pre-sale and post-sale service levels in accordance with company standards.
  • Effectively handle customer complaints.

Qualifications

  • 3-5 years of relevant experience in luxury brand environments.
  • High level of responsibility and proactive work ethic.
  • Strong sales initiative and customer service skills.
  • Passion for the luxury goods sector.

Skills

Sales proficiency Customer service excellence Product knowledge Complaint resolution Brand promotion

Experience

3-5 years of experience in luxury brand environments is required.

Workplace

This position is based in Shanghai, Shanghai, China, within easy reach of Shanghai. Cerulean lists 414 open roles in Shanghai, including 17 posted recently. The broader Shanghai area accounts for 440 active listings on Cerulean, 18 of which are new. In China as a whole, Cerulean currently features 1.773 open positions, with 30 posted this week.

Benefits

Employees enjoy a comprehensive benefits package including health insurance, employee discounts, and opportunities for professional development within the LVMH group.

Culture

Loewe prides itself on a culture that values creativity, craftsmanship, and collaboration. Employees are encouraged to innovate and contribute to the brand's legacy of excellence within a supportive and dynamic workplace.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.