Loewe Client Advisor
Join LOEWE in Paris as a Client Advisor, delivering exceptional service in a luxury setting. Fluency in English, Chinese, and French required.
Overview
LOEWE, part of the LVMH Group, is a prestigious luxury fashion house renowned for its exceptional craftsmanship and innovative designs. With a rich heritage dating back to 1846, the brand is celebrated for its expertise in leather goods and its commitment to artistic expression and cultural engagement.
Role & Responsibilities
- Achieve individual and store sales objectives.
- Provide an exceptional and memorable client experience through engaging interactions.
- Develop and maintain long-lasting client relationships.
- Communicate regularly with clients via email, phone, and personalized notes.
- Master and convey the brand's history and heritage.
- Showcase product categories through knowledge and storytelling.
- Expand and update client information in company tools.
- Collaborate with team members to achieve store objectives.
- Participate in visual merchandising according to brand standards.
- Maintain product organization and security in both front and back of house.
- Assist with inventory management and back of house tasks.
- Adhere to company policies and grooming standards.
Qualifications
- Proven experience in achieving individual and team goals.
- Experience in a customer-centric role.
- Interest in fashion, art, and culture.
- Inclusive and open-minded approach.
- Confident, adaptable, and empathetic communication style.
- Fluency in English, Chinese, and French.
Skills
Experience
Experience in a similar customer-centric role is required.
Workplace
The role is situated in Paris, Île-de-France, France. There are currently 3.316 open positions in Paris on Cerulean, with 67 added recently. Within Île-de-France, Cerulean currently features 3.727 open roles, including 101 recent additions. Across France, Cerulean lists 4.275 open roles — 127 of them newly added.
Culture
LOEWE fosters a culture of inclusivity and creativity, valuing diversity and individuality among its employees. The brand emphasizes a collaborative environment where team members are encouraged to contribute their unique perspectives and talents.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.