Loewe Client Advisor
About Loewe
LOEWE is a Spanish luxury house renowned for its mastery of leather goods and a sustained commitment to craft and culture. Now presented under the creative direction of Jack McCollough and Lazaro Hernandez, LOEWE operates globally as part of the LVMH group and is distinguished by an intellectual, artisanal approach to fashion and strong engagement with contemporary art and craftsmanship.
LOEWE is hiring a Client Advisor in Palma de Mallorca, Spain. Join the luxury house to deliver exceptional client service and grow a client portfolio.
Role & Responsibilities
- Achieve individual sales targets and contribute to overall store objectives.
- Deliver emotionally engaging, personalised client experiences that foster long-term loyalty.
- Proactively develop and maintain a client book; record and update client data using company tools.
- Communicate regularly with clients via email, phone, messages and personalised notes to sustain relationships.
- Convey LOEWE’s heritage and product narratives through informed storytelling and product demonstrations.
- Participate in and support visual merchandising to maintain LOEWE’s presentation standards.
- Maintain front- and back-of-house order: product presentation, housekeeping, security and inventory tasks.
- Collaborate as a team player in store initiatives and adhere to company policies, grooming and behavioural standards.
Qualifications
- Minimum three years of client-facing experience in luxury retail or a comparable customer-centric environment.
- Proven track record of meeting individual sales goals and contributing to team results.
- Fluency in English and Italian; additional languages considered an advantage.
- Strong interpersonal and communication skills with sensitivity for building and maintaining a high-value client portfolio.
- Commercially minded and results driven while demonstrating an inclusive, collaborative attitude.
Skills
Experience
Minimum 3 years of experience in a client-facing role within luxury retail or a closely related customer-centric function.
Education
High-school diploma or equivalent; vocational training in retail, fashion or luxury goods preferred.
Workplace
The successful candidate will be located in Palma de Mallorca, Balearic Islands, Spain.
Culture
LOEWE cultivates a workplace grounded in craftsmanship, intellectual curiosity and artistic engagement, reflecting its Spanish heritage and artisanal expertise in leather. The house values diversity and inclusion, fostering an environment where creativity, respect and collaborative ambition are encouraged.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Loewe, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Relations Advisor», «Boutique Sales Consultant», «Luxury Sales Associate», «Retail Client Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.