Loewe Client Advisor

About Loewe

Founded in Madrid in 1846, Loewe is one of the world’s most distinguished luxury houses, celebrated for its Spanish heritage, exceptional leather craftsmanship, and contemporary creative vision. As an employer, the House offers a refined environment where artisanship, innovation, and cultural curiosity shape every discipline, from design and ateliers to retail, merchandising, and corporate functions. Loewe seeks individuals who combine precision with imagination, and who are inspired by beauty, materials, and meaningful human connection. With an international presence and the support of the LVMH group, Loewe provides opportunities for growth within a culture that values excellence, authenticity, collaboration, and respect for craft.

Role & Responsibilities

• Achieve individual and store sales objectives through strategic client engagement
• Build and cultivate lasting client relationships through personalized communication via email, phone, messaging, and handwritten correspondence
• Connect with clients in an emotionally engaging manner to deliver exceptional and memorable experiences
• Develop and expand client portfolio while maintaining accurate client information within company systems
• Master and communicate LOEWE's brand heritage, craftsmanship legacy, and artistic vision
• Highlight product categories and tell compelling brand stories through refined product knowledge
• Execute visual merchandising activities in accordance with LOEWE's aesthetic standards
• Maintain efficient, clean, secure, and organized merchandise presentation in both public and back-of-house areas
• Collaborate as an active team member in all store activities and objectives
• Support inventory management and ad hoc back-of-house operational tasks
• Adhere to company policies, procedures, and LOEWE's standards regarding grooming and professional conduct

Qualifications

• Minimum 3 years of proven experience in customer-centric retail environments
• Demonstrated track record of achieving individual sales goals and contributing to team results
• Deep passion for fashion, art, and culture
• Naturally inclusive and open-minded disposition
• Exceptional communication skills with sensitivity to portfolio management
• Results-driven commercial mindset balanced with strong teamwork orientation

Skills

Experience

Minimum 3 years of professional experience in customer-centric retail or luxury sales roles, with a proven ability to exceed individual sales targets while maintaining a collaborative team approach.

Education

Secondary education or equivalent professional qualification; further education in fashion, business, or hospitality is advantageous.

Workplace

Culture

Loewe fosters a refined, craft-led workplace culture where heritage, creativity, and innovation are deeply intertwined. As an employer, the house values artistic curiosity, meticulous attention to detail, and collaboration across disciplines, offering an environment where teams contribute to a contemporary vision of luxury rooted in Spanish savoir-faire.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.