Loewe Client Advisor
- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- May 21, 2026
About Loewe
Loewe is a Spanish luxury maison renowned for its artisanal leather goods and refined approach to fashion. Now part of the LVMH group, the house combines traditional craftsmanship with contemporary creative direction and a strong emphasis on design, culture and material knowledge.
Loewe in Osaka seeks a full-time Client Advisor to deliver luxury retail sales, clienteling and product stewardship in-store.
Role & Responsibilities
- Deliver exceptional in-store client service and achieve individual and store sales targets through consultative selling.
- Manage client relationships and clienteling activities using mobile tools (iPhone) to record interactions, follow up and build long-term loyalty.
- Oversee product management tasks including stock upkeep, inventory accuracy and product presentation.
- Receive and process repair orders, coordinating with after-sales and atelier teams to ensure timely resolution.
- Execute visual merchandising and product display standards to reflect the maison’s aesthetic and seasonal directives.
- Communicate the brand’s craftsmanship and product story to clients with confidence and cultural sensitivity.
- Participate in team briefings, training and store operations to maintain high service and operational standards.
Qualifications
- Minimum three years’ retail experience, preferably with a luxury fashion or leather-goods brand.
- Native or fluent Japanese; proficiency in English and/or Chinese is highly desirable to support international clientele.
- Demonstrable passion for fashion, leather craft and the Loewe aesthetic.
- Proven clienteling and CRM experience, with a track record of building and maintaining high-value client relationships.
- Strong visual merchandising and product presentation skills.
- Candidates with store management or team leadership experience will be considered for Department Manager or Team Leader positions; top-performing sales specialists may be considered for Senior Client Advisor roles.
Skills
Experience
Minimum 3 years of retail experience, preferably within luxury fashion or leather goods; prior clienteling and sales leadership experience advantageous.
Workplace
The role is situated in Osaka, Osaka, Japan.
Culture
Loewe cultivates a culture that blends Spanish creative vitality with meticulous artisanal craft. The maison values thoughtful service, deep product knowledge and a collaborative retail environment that supports personal development and brand storytelling.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Loewe, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor — Luxury Leather», «Retail Sales Consultant», «Client Relations Advisor», «Luxury Sales Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.