Loewe Client Advisor

Location
Employment Full-time
Seniority Mid-Level
Posted Feb 24, 2026
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Join Loewe in New York as a Client Advisor. This role requires luxury fashion sales experience and offers a competitive hourly wage with comprehensive benefits.

Overview

Loewe, a distinguished name in the luxury fashion industry, was established in 1846 in Spain. As part of the LVMH conglomerate, Loewe is renowned for its exceptional craftsmanship and innovative design under the creative direction of Jonathan Anderson. The brand is committed to supporting contemporary art, craft, and design globally, offering employees a dynamic and inspiring work environment.

Role & Responsibilities

  • Consistently achieve and exceed monthly and yearly sales targets, contributing to the growth and development of the business.
  • Deliver exceptional, personalized customer service, fostering enduring relationships with clients and demonstrating comprehensive knowledge of Loewe's products and heritage.
  • Exceed individual Key Performance Indicator (KPI) targets through superior customer service.
  • Utilize CRM tools to collect and analyze customer data for personalized engagement and future opportunities.
  • Promote a collaborative and communicative culture among colleagues to enhance the workplace environment.
  • Maintain organization and presentation standards on the sales floor and in the stockroom according to company policies.
  • Contribute to the visual merchandising of products in line with Loewe's standards.
  • Uphold Loewe’s image standards and guidelines.
  • Adhere to all company policies and procedures.
  • Accurately record customer information in the database.
  • Actively promote store events through various communication channels.
  • Maintain an organized client book, ensuring regular client contact and timely follow-up on sales, events, or inquiries.
  • Address client-related issues, including shipping and alterations, promptly.
  • Participate in general housekeeping and store image upkeep.
  • Support shipping, receiving, and inventory control as needed.

Qualifications

  • Over three years of luxury fashion sales experience within a retail environment.
  • Proven track record of exceeding individual and store targets while building lasting relationships with customers and colleagues.

Skills

Exceptional verbal and written communication skills. Ability to manage multiple tasks simultaneously. Strong organizational skills and follow-through. Team-oriented mindset with effective collaboration skills. Adaptability to cater to diverse customer needs. Willingness to work a flexible schedule, including evenings, weekends, and holidays.

Experience

Minimum of 3 years in luxury fashion sales within a retail environment.

Workplace

This position is based in New York, New York, USA, within easy reach of New York. Cerulean lists 498 open roles in New York, including 19 posted recently. The broader New York area accounts for 610 active listings on Cerulean, 21 of which are new. In USA as a whole, Cerulean currently features 2.262 open positions, with 71 posted this week.

Compensation

$23 - $26 hourly, dependent on skills and experience.

Benefits

Comprehensive benefits package including medical, dental, vision, short and long-term disability, various paid time off programs, employee discounts, and a retirement plan with employer contribution.

Culture

Loewe fosters a culture of creativity and collaboration, valuing diversity and inclusivity. The company is committed to providing reasonable accommodations to individuals with disabilities and promotes an environment where all employees can thrive.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.