Loewe Client Advisor
- Employment
- Full-Time
- Seniority
- Junior
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 17, 2026
About Loewe
Founded in Madrid in 1846, Loewe is one of the world’s most distinguished luxury houses, celebrated for its Spanish heritage, exceptional leather craftsmanship, and contemporary creative vision. As an employer, the House offers a refined environment where artisanship, innovation, and cultural curiosity shape every discipline, from design and ateliers to retail, merchandising, and corporate functions. Loewe seeks individuals who combine precision with imagination, and who are inspired by beauty, materials, and meaningful human connection. With an international presence and the support of the LVMH group, Loewe provides opportunities for growth within a culture that values excellence, authenticity, collaboration, and respect for craft.
LOEWE Client Advisor position in Milan – luxury retail sales role requiring 3+ years experience, English and Italian fluency, and passion for fashion.
Role & Responsibilities
- Achieve individual and store objectives through consistent sales performance and commercial mindset
- Connect with clients in an engaging and emotional way to deliver exceptional and memorable experiences
- Develop and maintain long-lasting client relationships through regular communication via email, phone, messages, and personalized notes
- Master and communicate LOEWE's brand heritage, artistic vision, and product narratives through compelling storytelling
- Leverage product knowledge to highlight collections and drive client engagement across all categories
- Build and grow a personal client book, maintaining accurate and up-to-date client information in company systems
- Collaborate as an active team player in achieving store objectives and contributing to team success
- Execute visual merchandising standards in accordance with LOEWE's brand guidelines and aesthetic requirements
- Maintain products, store front, and back-of-house spaces in an efficient, clean, secure, and organized manner
- Support inventory management and ad hoc operational tasks as required
- Uphold company policies, procedures, and LOEWE's standards regarding professional grooming and behavior
Qualifications
- Proven track record of achieving individual sales goals and contributing to team results
- Minimum 3 years of experience in a customer-centric luxury retail or premium fashion environment
- Deep and demonstrated interest in fashion, art, and culture
- Naturally inclusive, open-minded, and emotionally intelligent approach to client interactions
- Fluent in English and Italian; additional languages considered an asset
- Exceptional verbal and written communication skills with discretion and cultural sensitivity
Skills
Experience
Minimum 3 years of proven experience in a customer-centric luxury retail or premium fashion environment, with demonstrated success in achieving individual sales targets and contributing to team objectives.
Education
No specific educational qualification is required; a deep cultural interest in fashion, art, and design is valued.
Workplace
The role is situated in Milan, Lombardy, Italy.
Culture
Loewe fosters a refined, craft-led workplace culture where heritage, creativity, and innovation are deeply intertwined. As an employer, the house values artistic curiosity, meticulous attention to detail, and collaboration across disciplines, offering an environment where teams contribute to a contemporary vision of luxury rooted in Spanish savoir-faire.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Loewe, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Luxury Sales Associate», «Client Relations Associate», «Retail Style Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.