Loewe Client Advisor
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jun 16, 2026
About Loewe
Founded in Madrid in 1846, Loewe is one of the world’s most distinguished luxury houses, celebrated for its Spanish heritage, exceptional leather craftsmanship, and contemporary creative vision. As an employer, the House offers a refined environment where artisanship, innovation, and cultural curiosity shape every discipline, from design and ateliers to retail, merchandising, and corporate functions. Loewe seeks individuals who combine precision with imagination, and who are inspired by beauty, materials, and meaningful human connection. With an international presence and the support of the LVMH group, Loewe provides opportunities for growth within a culture that values excellence, authenticity, collaboration, and respect for craft.
Client Advisor position at LOEWE Heathrow T3, London. Full-time retail role delivering luxury client experiences in fashion and leather goods.
Role & Responsibilities
- Achieve individual and store objectives whilst maintaining ambitious commercial targets
- Connect with clients emotionally to deliver exceptional and memorable brand experiences
- Develop and maintain long-lasting client relationships through proactive, personalized communication via multiple channels
- Maintain comprehensive client records and grow the personal client book through targeted engagement
- Master and communicate LOEWE's brand heritage, culture, and artistic legacy
- Articulate product categories and storytelling through deep product knowledge
- Participate actively in visual merchandising initiatives aligned with LOEWE's aesthetic standards
- Maintain organized, efficient, secure, and clean retail spaces both front and back of house
- Support inventory management and ad hoc back-of-house responsibilities
- Operate as an engaged team player, contributing to collective store objectives
- Adhere to company policies, procedures, grooming standards, and behavioral expectations
Qualifications
- Minimum 3 years of proven experience in customer-centric retail or client advisory roles
- Demonstrated ability to achieve individual goals while contributing to team results
- Deep passion for fashion, art, and culture
- Naturally inclusive, open-minded, and empathetic approach to client engagement
- Confident, service-oriented, adaptable interpersonal style
- Strong communication skills with the sensitivity to build and maintain client relationships
- Results-driven commercial mindset balanced with collaborative team player attitude
- Fluent in English; proficiency in an additional language is advantageous
Skills
Experience
Minimum 3 years of experience in a customer-centric role within luxury retail or a similar service-oriented environment, with demonstrated success in achieving individual targets and contributing to team performance.
Education
High school diploma or equivalent; additional qualifications in retail management, luxury goods, or hospitality are valued.
Workplace
This position is based in London, England, UK.
Culture
Loewe fosters a refined, craft-led workplace culture where heritage, creativity, and innovation are deeply intertwined. As an employer, the house values artistic curiosity, meticulous attention to detail, and collaboration across disciplines, offering an environment where teams contribute to a contemporary vision of luxury rooted in Spanish savoir-faire.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Loewe, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Retail Associate», «Style Advisor», «Client Relations Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.