Loewe Client Advisor
- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 26, 2026
About Loewe
LOEWE is a heritage Spanish maison celebrated for exceptional leather craft and a cultured, design-forward approach to luxury. Widely recognised for its artisanal techniques and collaborations with the contemporary art and craft world, LOEWE operates globally and is part of a major luxury group. The house emphasises creativity, craftsmanship and a spirited Spanish aesthetic across its boutiques and cultural programmes.
LOEWE seeks a full-time Client Advisor in London (Heathrow T3) to deliver personalised client service, grow a client book and achieve sales targets.
Role & Responsibilities
- Deliver exceptional client experiences through personalised service, emotional engagement and sustained relationship-building.
- Achieve individual sales targets and contribute to overall store objectives through proactive selling and client development.
- Grow and maintain an active client book, updating contact and transaction records in the company CRM and maintaining regular communications (email, phone, messages, personalised notes).
- Demonstrate and transmit LOEWE’s brand history, heritage and product narratives; leverage deep product knowledge to highlight categories and features.
- Participate in visual merchandising activities to ensure boutique presentation aligns with LOEWE visual standards.
- Maintain merchandise standards front- and back-of-house: organization, housekeeping, security and replenishment.
- Support inventory management and perform ad hoc back-of-house tasks as required.
- Adhere to company policies, grooming and behavioural standards, and act as a collaborative team member in all store initiatives.
Qualifications
- Proven track record of meeting individual sales targets and contributing to team results in a client-facing retail environment.
- Minimum three years’ experience in a customer-centric role, ideally within luxury retail or fashion.
- Deep interest in fashion, art and culture with the ability to communicate brand narratives persuasively.
- Inclusive, adaptable and service-oriented demeanour with strong emotional intelligence and empathy.
- Excellent verbal communication skills and the ability to cultivate and maintain a discerning client portfolio.
- Fluent English; additional language skills are advantageous.
Skills
Experience
Minimum three years of progressive, client-facing experience in luxury retail or a comparable customer-centric environment, with demonstrable success against individual sales targets and proven ability to develop a client book.
Education
High school diploma or equivalent; vocational or retail/fashion-related qualification is advantageous.
Workplace
This position is based in London, England, UK.
Culture
LOEWE fosters a culture founded on craftsmanship, creativity and cultural engagement. The maison values inclusivity and diversity, encouraging teams to bring curiosity, artisanal respect and a collaborative spirit to daily work in a fast-moving luxury environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Loewe, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Relations Advisor», «Retail Sales Specialist», «Luxury Brand Advisor», «Personal Shopping Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.