Loewe Client Advisor
LOEWE is hiring a Client Advisor in London to deliver exceptional in‑store luxury client experiences and grow a personalised client portfolio.
Overview
LOEWE is a Spanish luxury house renowned for its mastery of leather craft, artisanal techniques, and a considered approach to fashion that intersects craft and contemporary culture. The maison operates internationally and is part of the LVMH group; its creative direction focuses on modern reinterpretations of heritage and a strong commitment to craftsmanship, art and cultural initiatives.
Role & Responsibilities
- Achieve individual sales targets and contribute to overall store objectives.
- Deliver personalised, emotionally engaging client experiences that cultivate loyalty and repeat business.
- Develop and maintain a client book, ensuring accurate records and proactive client communication via email, phone, messages and personalised notes.
- Demonstrate and transmit LOEWE’s heritage, product knowledge and storytelling across product categories.
- Collaborate proactively as a team player in all store activities, contributing to a high‑performance retail environment.
- Support visual merchandising initiatives and ensure floor displays meet LOEWE’s visual standards.
- Maintain merchandise and back‑of‑house areas in an organised, secure and presentable manner.
- Assist with inventory control and ad hoc operational or administrative back‑of‑house tasks.
- Adhere to company policies and LOEWE standards regarding professional presentation and conduct.
Qualifications
- Minimum three years’ experience in luxury retail or a client‑facing, customer‑centric role.
- Proven track record of meeting individual sales goals and contributing to team results.
- Deep interest in fashion, art and culture with the ability to convey brand narrative persuasively.
- Confident, service‑oriented and emotionally intelligent with an inclusive, open‑minded approach.
- Excellent communication skills and sensitivity in building and managing a high‑value client portfolio.
- Commercially minded while maintaining a collaborative team attitude.
- Fluent in English.
Skills
Experience
Minimum 3 years in luxury retail or a comparable customer‑facing role with responsibility for client development and sales.
Education
High school diploma or equivalent; vocational or degree-level study in fashion, retail, business or a related discipline preferred.
Workplace
This position is based in London, England, UK. Cerulean lists 468 open roles in London, including 17 posted recently. The broader England area accounts for 586 active listings on Cerulean, 19 of which are new. In UK as a whole, Cerulean currently features 625 open positions, with 21 posted this week.
Culture
LOEWE cultivates a workplace rooted in craftsmanship, creativity and cultural engagement, where curiosity and artisanal excellence are prized. The maison promotes inclusivity and values diverse perspectives, encouraging employees to contribute authentically within a collaborative, client‑centric environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Loewe, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Luxury Sales Associate», «Client Relations Advisor», «Retail Client Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.