Loewe Client Advisor

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Location
LondonEnglandUK
Employment
Full-Time
Seniority
Mid-Level
Posted
Mar 30, 2026

About Loewe

LOEWE is a Spanish luxury house renowned for its leather expertise, artisanal craftsmanship, and engagement with contemporary art and culture. Operating internationally and part of the LVMH group, the brand combines intellectual design with a vibrant Spanish aesthetic and emphasizes craft-driven creativity across its fashion and leather goods collections.

LOEWE is hiring a Client Advisor in London (Selfridges) to deliver exceptional luxury client service and grow accessory sales.

Role & Responsibilities

  • Achieve individual and store sales objectives while contributing to team targets.
  • Create emotionally engaging, personalised experiences that exceed client service expectations.
  • Develop and maintain long-term client relationships through regular, proactive communication (email, phone, messages, personalised notes).
  • Convey LOEWE’s history, heritage, and product stories to promote product categories and drive sales.
  • Grow and manage a client book, ensuring client records are accurately updated in company systems.
  • Collaborate as a team player on store initiatives and participate in all activities supporting store performance.
  • Support visual merchandising to maintain LOEWE’s visual standards on the selling floor.
  • Maintain front- and back-of-house areas in an organised, secure and presentable manner.
  • Assist with inventory management and ad-hoc back-of-house tasks.
  • Adhere to company policies, including LOEWE’s grooming and conduct standards.

Qualifications

  • Minimum of 3 years of experience in client-facing roles within luxury, premium, or high-end retail.
  • Proven track record of meeting individual sales targets and contributing to team results.
  • Deep interest in fashion, art and culture with the ability to communicate product storytelling persuasively.
  • Exceptional interpersonal and communication skills with sensitivity to build and maintain a client portfolio.
  • Commercially minded and results-driven while maintaining a collaborative, team-oriented approach.
  • Fluent in English; proficiency in an additional language is advantageous.

Skills

Clienteling and relationship management Luxury product knowledge and storytelling Visual merchandising Inventory management Retail sales and closing techniques Strong interpersonal and communication skills

Experience

Minimum 3 years in client-facing luxury or premium retail roles, demonstrating consistent achievement of sales targets and successful development of a client book.

Education

High school diploma or equivalent; vocational training in fashion, retail, or luxury brand management is a plus.

Workplace

This position is based in London, England, UK.

Culture

LOEWE cultivates a workplace rooted in craftsmanship, creativity and cultural engagement, encouraging employees to bring curiosity and individuality to their roles. As part of the LVMH group, the brand values diversity, inclusion and collaboration while maintaining a client-centric, artisanal approach to luxury retail.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Loewe, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Relations Advisor», «Luxury Retail Consultant», «Personal Shopping Consultant», «Client Development Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.