Loewe Client Advisor
LOEWE is hiring a Client Advisor in London (Selfridges) to deliver exceptional luxury client service and grow accessory sales.
Overview
LOEWE is a Spanish luxury house renowned for its leather expertise, artisanal craftsmanship, and engagement with contemporary art and culture. Operating internationally and part of the LVMH group, the brand combines intellectual design with a vibrant Spanish aesthetic and emphasizes craft-driven creativity across its fashion and leather goods collections.
Role & Responsibilities
- Achieve individual and store sales objectives while contributing to team targets.
- Create emotionally engaging, personalised experiences that exceed client service expectations.
- Develop and maintain long-term client relationships through regular, proactive communication (email, phone, messages, personalised notes).
- Convey LOEWE’s history, heritage, and product stories to promote product categories and drive sales.
- Grow and manage a client book, ensuring client records are accurately updated in company systems.
- Collaborate as a team player on store initiatives and participate in all activities supporting store performance.
- Support visual merchandising to maintain LOEWE’s visual standards on the selling floor.
- Maintain front- and back-of-house areas in an organised, secure and presentable manner.
- Assist with inventory management and ad-hoc back-of-house tasks.
- Adhere to company policies, including LOEWE’s grooming and conduct standards.
Qualifications
- Minimum of 3 years of experience in client-facing roles within luxury, premium, or high-end retail.
- Proven track record of meeting individual sales targets and contributing to team results.
- Deep interest in fashion, art and culture with the ability to communicate product storytelling persuasively.
- Exceptional interpersonal and communication skills with sensitivity to build and maintain a client portfolio.
- Commercially minded and results-driven while maintaining a collaborative, team-oriented approach.
- Fluent in English; proficiency in an additional language is advantageous.
Skills
Experience
Minimum 3 years in client-facing luxury or premium retail roles, demonstrating consistent achievement of sales targets and successful development of a client book.
Education
High school diploma or equivalent; vocational training in fashion, retail, or luxury brand management is a plus.
Workplace
This position is based in London, England, UK. Cerulean lists 471 open roles in London, including 38 posted recently. The broader England area accounts for 590 active listings on Cerulean, 48 of which are new. In UK as a whole, Cerulean currently features 624 open positions, with 48 posted this week.
Culture
LOEWE cultivates a workplace rooted in craftsmanship, creativity and cultural engagement, encouraging employees to bring curiosity and individuality to their roles. As part of the LVMH group, the brand values diversity, inclusion and collaboration while maintaining a client-centric, artisanal approach to luxury retail.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.