Loewe Client Advisor
Loewe is hiring a Client Advisor in Dallas, TX — luxury retail role focused on clienteling, hitting sales KPIs and delivering bespoke customer service ($22–$25/hr).
Overview
LOEWE is a Spanish luxury fashion house renowned for its mastery of leather goods, artisanal craft and cultural collaborations. Now part of the LVMH group, the maison combines deep heritage and contemporary creativity under an emphasis on craft, museum-quality finish and support for contemporary art and craft.
Role & Responsibilities
- Develop and maintain enduring, personalised relationships with high-net-worth and repeat clients to maximise lifetime value and retention.
- Achieve and consistently exceed monthly and annual sales targets and individual KPIs through proactive client outreach, personalised appointments and conversion of store traffic.
- Use CRM tools to capture accurate client data, manage a structured client book and deliver tailored follow-up communications (email, phone, handwritten notes).
- Deliver exemplary in-store service that reflects LOEWE’s heritage and product knowledge, including advising on product features, leather goods care, shipping and alterations.
- Support store operations: ensure sales floor and stockroom organisation, assist with shipping/receiving and inventory control, and contribute to housekeeping and store image standards.
- Contribute to visual merchandising and maintain brand image standards on the sales floor.
- Promote store events and private client experiences to drive attendance and conversion.
Qualifications
- Minimum three years’ experience in luxury fashion retail sales with a demonstrated track record of meeting or exceeding targets.
- Proven ability to build and sustain high-value client relationships and manage a client book.
- Excellent verbal and written communication skills with professional telephone and email etiquette.
- Strong organisational skills, attention to detail, and ability to manage multiple priorities simultaneously.
- Flexible availability to work evenings, weekends and holidays as required by store business needs.
- Team-oriented mindset with a collaborative approach to store goals.
Skills
Experience
Minimum of three years’ luxury fashion retail experience with a documented history of exceeding individual and store sales objectives and cultivating long-term client relationships.
Education
High school diploma or equivalent required; post-secondary study in fashion, business or a related field preferred but not mandatory.
Workplace
This position is based in Dallas, Texas, USA.
Compensation
The base compensation for this position ranges from USD 22 to USD 25 per hour.
Benefits
Medical, dental and vision insurance; short- and long-term disability; bonus structure; paid time off and holiday pay; 401(k) with employer contribution; employee discount/perks.
Culture
LOEWE places a premium on craftsmanship, creativity and cultural engagement, blending historic artisanal techniques with contemporary design direction. The maison fosters an inclusive workplace that values diversity, collaboration and professional development within the broader LVMH family.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Loewe, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Luxury Sales Consultant», «Client Relations Specialist», «Personal Shopping Advisor», «Retail Client Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.