Loewe Client Advisor

About Loewe

Founded in Madrid in 1846, Loewe is one of the world’s most distinguished luxury houses, celebrated for its Spanish heritage, exceptional leather craftsmanship, and contemporary creative vision. As an employer, the House offers a refined environment where artisanship, innovation, and cultural curiosity shape every discipline, from design and ateliers to retail, merchandising, and corporate functions. Loewe seeks individuals who combine precision with imagination, and who are inspired by beauty, materials, and meaningful human connection. With an international presence and the support of the LVMH group, Loewe provides opportunities for growth within a culture that values excellence, authenticity, collaboration, and respect for craft.

LOEWE is hiring a temporary, full-time Client Advisor for its Rodeo Drive boutique in Beverly Hills, California. The role focuses on luxury sales, personalized client relationships, CRM and client-book management, store presentation, and supporting inventory and store operations; compensation is $24–$26 per hour.

Role & Responsibilities

• Meet or exceed monthly and annual sales objectives to contribute to business growth.
• Deliver personalized customer service, build enduring client relationships, and demonstrate in-depth knowledge of LOEWE products, history, and heritage.
• Exceed individual KPI targets through high-quality customer service.
• Use CRM tools to gather customer data and support personalized engagement and future opportunities.
• Collaborate and communicate openly with colleagues to foster a positive working environment.
• Keep the sales floor and stockroom organized in accordance with company policy.
• Contribute to product visual presentation in line with LOEWE standards.
• Maintain LOEWE image standards and guidelines and adhere to company policies and procedures.
• Record relevant customer information accurately in the database.
• Promote store events by email, phone, and personalized notes.
• Maintain an accurate, organized client book; initiate regular client contact and promptly follow up on sales, events, and inquiries.
• Address client-related issues, including shipping and alterations.
• Support general housekeeping and upkeep of the store image.
• Support shipping, receiving, and inventory control as requested.

Qualifications

• More than three years of luxury fashion sales experience in a retail environment.
• Proven ability to exceed individual and store targets while building lasting relationships with customers and colleagues.
• Exceptional verbal and written communication skills and ability to manage multiple tasks simultaneously.
• Strong organizational skills and follow-through.
• Collaborative, team-oriented mindset.
• Ability to thrive in a dynamic, fast-paced environment.
• Adaptability and ability to respond to different customer needs.
• Availability for a flexible schedule, including evenings, weekends, and holidays, based on business demands.
• Knowledge of a foreign language is a plus but not required.

Skills

Experience

Minimum 3 years of luxury fashion sales experience in a retail environment.

Workplace

Compensation

The base compensation for this position ranges from USD 24 to USD 26 per hour.

Benefits

Medical, dental, and vision insurance; short- and long-term disability; paid time off programs; employee discounts and perks; retirement plan with employer contribution; bonus structure; holiday pay; 401(k); automatic employee contribution.

Culture

Loewe fosters a refined, craft-led workplace culture where heritage, creativity, and innovation are deeply intertwined. As an employer, the house values artistic curiosity, meticulous attention to detail, and collaboration across disciplines, offering an environment where teams contribute to a contemporary vision of luxury rooted in Spanish savoir-faire.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.