Loewe Client Advisor

About Loewe

Founded in Madrid in 1846, Loewe is one of the world’s most distinguished luxury houses, celebrated for its Spanish heritage, exceptional leather craftsmanship, and contemporary creative vision. As an employer, the House offers a refined environment where artisanship, innovation, and cultural curiosity shape every discipline, from design and ateliers to retail, merchandising, and corporate functions. Loewe seeks individuals who combine precision with imagination, and who are inspired by beauty, materials, and meaningful human connection. With an international presence and the support of the LVMH group, Loewe provides opportunities for growth within a culture that values excellence, authenticity, collaboration, and respect for craft.

LOEWE seeks a Client Advisor for a 7-month fixed-term contract at its De Bijenkorf location in Amsterdam. The role focuses on delivering exceptional client experiences through engagement, relationship-building, and comprehensive product knowledge. The successful candidate will maintain client portfolios, contribute to store objectives, and exemplify the brand's commitment to craft and culture through personalized service.

Role & Responsibilities

• Achieve individual and store objectives through results-driven performance
• Connect with clients in an engaging, emotional manner to deliver exceptional and memorable experiences
• Develop and maintain long-lasting client relationships through regular communication via email, phone, messaging, and personalized correspondence
• Master and communicate LOEWE's brand history, heritage, and product categories through expert storytelling
• Build and expand client book, ensuring accurate client information is maintained within company systems
• Collaborate as a team player in all activities contributing to overall store objectives
• Execute visual merchandising initiatives in accordance with LOEWE's visual standards
• Maintain product displays, inventory, and store facilities with efficiency, security, and organization
• Support inventory management and back-of-house operational tasks as needed
• Adhere to company policies, procedures, and LOEWE standards regarding grooming and professional conduct

Qualifications

• Minimum 3 years of proven experience in customer-centric retail or luxury sales roles
• Demonstrated track record of achieving individual goals and contributing to team results
• Deep interest in fashion, art, and culture
• Naturally inclusive, open-minded, and empathetic in approach
• Fluent in English and Dutch

Skills

Experience

Minimum 3 years of proven experience in achieving individual goals and contributing to team results within a customer-centric retail environment, preferably in luxury fashion or lifestyle sectors.

Workplace

Culture

Loewe fosters a refined, craft-led workplace culture where heritage, creativity, and innovation are deeply intertwined. As an employer, the house values artistic curiosity, meticulous attention to detail, and collaboration across disciplines, offering an environment where teams contribute to a contemporary vision of luxury rooted in Spanish savoir-faire.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.