Loewe Assistant Training Manager

About Loewe

Founded in Madrid in 1846, Loewe is one of the world’s most distinguished luxury houses, celebrated for its Spanish heritage, exceptional leather craftsmanship, and contemporary creative vision. As an employer, the House offers a refined environment where artisanship, innovation, and cultural curiosity shape every discipline, from design and ateliers to retail, merchandising, and corporate functions. Loewe seeks individuals who combine precision with imagination, and who are inspired by beauty, materials, and meaningful human connection. With an international presence and the support of the LVMH group, Loewe provides opportunities for growth within a culture that values excellence, authenticity, collaboration, and respect for craft.

Role & Responsibilities

• Conduct in-store coaching and training to ensure behaviour change and drive individual and store performance metrics
• Design, develop, and implement training programs focused on client experience, product knowledge, selling skills, and clienteling
• Inspire and motivate field sales teams through both in-store and digital coaching initiatives
• Collaborate with retail stakeholders to design and execute motivational activities and business development programmes
• Support store leadership teams in developing management capabilities and people development skills
• Manage implementation of headquarters and local training programs across assigned stores and regions
• Collect, analyse, and synthesise retail feedback to drive continuous improvement of training initiatives
• Monitor and support store performance across assigned portfolio, including Client Experience and NPS metrics
• Develop comprehensive training materials including manuals, presentations, videos, and supporting tools
• Measure training program effectiveness, track key performance indicators, and propose improvements
• Maintain accurate training records and documentation; provide monthly performance summaries with strategic recommendations
• Manage all logistical coordination for retail training initiatives

Qualifications

• Fluent in Mandarin with workable spoken and written English
• Minimum 5 years of professional experience in training, coaching, or human resources disciplines
• Demonstrated expertise in employee coaching and development (formal certification preferred)
• Excellent communication and presentation skills
• Proven proficiency in training program localization and implementation
• Strong organisational and project coordination abilities
• Advanced proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)
• Knowledge of Photoshop, social media management, or video production preferred

Skills

Experience

Minimum 5 years of professional experience in training, human resources, retail management, or related disciplines with demonstrated success in designing and delivering corporate training programmes or coaching development initiatives.

Education

Not specified; professional certifications in adult learning, coaching, or training design are advantageous.

Workplace

Culture

Loewe fosters a refined, craft-led workplace culture where heritage, creativity, and innovation are deeply intertwined. As an employer, the house values artistic curiosity, meticulous attention to detail, and collaboration across disciplines, offering an environment where teams contribute to a contemporary vision of luxury rooted in Spanish savoir-faire.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.