Le Mas Bellevue Saint-Tropez Room Service Intern

About Le Mas Bellevue Saint-Tropez

Le Mas Bellevue Saint-Tropez is an Oetker Hotels property scheduled to open in June 2027. Being rebuilt between Saint-Tropez and Pampelonne, it will bring together 78 rooms and suites across 11 connected houses. Its pre-opening recruitment offers hospitality professionals the opportunity to help prepare a new hotel, with roles spanning accommodation, dining, guest services and operations.

Role & Responsibilities

• Support the room service manager and team in preparing for the hotel opening and establishing room service procedures, tools, and service standards.
• Learn to handle guest requests attentively and courteously by telephone and during in-room service.
• Learn room service setup, tray and trolley preparation, and equipment organization.
• Become familiar with the room service menu, dishes, and beverages and learn to present them accurately and naturally.
• Identify guest needs, note preferences, and relay requests to the relevant colleagues while respecting guest privacy.
• Gradually participate in the full in-room service sequence—from order taking and tray preparation to delivery, setup, and clearing—under team supervision.
• Discover coordination between room service, the kitchen, bar, and accommodation teams to support smooth service at each guest’s pace.
• Help communicate guest preferences and special dietary requests, referring all allergen-related questions to a supervisor.
• Collect guest feedback and share relevant information with management.
• Learn and progressively use room service ordering, billing, and payment tools under supervision.
• Become familiar with the property’s and Oetker Hotels’ procedures, service standards, and LQA criteria, and learn to apply them with guidance.
• Attend briefings and learn the importance of handovers, resetting service areas, and following hygiene rules to ensure service continuity and quality.
• Develop skills through daily team coaching and regular discussions with management about learning, questions, and progress.
• Represent Oetker Hotels’ culture, values, and standards in interactions with guests and colleagues.

Qualifications

• Currently studying at a hotel school and seeking an internship that forms part of the course curriculum.
• Passionate about hospitality, food service, and personalized in-room dining; eager to learn from experienced professionals and discover the standards of a five-star property.
• Enthusiastic about contributing to a hotel opening and building the first stages of a professional career.
• Initial knowledge of luxury-hospitality reception and in-room service standards, or strong motivation to acquire it.
• Interest in food service, products, and in-room service techniques, with a desire to deepen knowledge alongside the room service manager and team.
• Basic knowledge of service setup, restaurant service, and hygiene gained through training, with a desire to apply it with appropriate support.
• Strong interest in personalized in-room service and anticipating the expectations of an international clientele.
• Good command of English is essential; another foreign language is an asset.
• Comfortable with IT tools and eager to learn ordering and cash-register software.
• Interest in pre-opening environments, curiosity, and eagerness to learn.
• Able to remain calm and courteous and to consult the appropriate colleague in specific situations.
• Discreet and mindful of confidentiality.
• Eager to discover the different aspects of room service, from order taking to service in guest rooms and villas, within the internship’s educational objectives.
• Serious, punctual, and attentive to detail.
• Well-groomed, with a natural sense of service.
• Attentive and responsive, with a desire to develop alongside an experienced team.
• Enjoys teamwork and contributes to a positive collective spirit.
• Communicates confidently and courteously with an international clientele.
• Passionate about hospitality, curious, and motivated to learn and contribute to a hotel opening.
• Guided by a commitment to excellence, attention to detail, and a desire to create memorable experiences.

Skills

Education

Currently enrolled in a hotel school; the internship must be part of the course curriculum.

Benefits

Accommodation provided; uniform provided; food facilities with connected refrigerators supplied by Foodles; contribution toward sustainable-mobility travel costs, including carpooling, cycling, and scooters.

Culture

As a pre-opening employer, Le Mas Bellevue Saint-Tropez is assembling the teams who will establish its service. Its recruitment places attentive hospitality, collaboration and preparation for the opening at the centre of the work.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.