Le Mas Bellevue Saint-Tropez Front Desk Intern

About Le Mas Bellevue Saint-Tropez

Le Mas Bellevue Saint-Tropez is an Oetker Hotels property scheduled to open in June 2027. Being rebuilt between Saint-Tropez and Pampelonne, it will bring together 78 rooms and suites across 11 connected houses. Its pre-opening recruitment offers hospitality professionals the opportunity to help prepare a new hotel, with roles spanning accommodation, dining, guest services and operations.

Role & Responsibilities

• Learn about the hotel’s pre-opening preparations and help establish front desk procedures, tools and service standards.
• Welcome guests attentively and elegantly throughout their stay, from arrival to departure.
• Learn and assist with check-in and check-out under the reception team’s guidance, ensuring information provided to guests is accurate.
• Help prepare and monitor arrivals, stays and departures in coordination with other hotel departments.
• Maintain an attentive presence in guest areas, identify guest needs and relay requests to the appropriate colleagues.
• Learn to handle routine guest requests with support from an experienced team member and escalate specific situations to the supervisor.
• Work with Reservations, Concierge, Housekeeping, Food and Beverage, and Technical Services to support a smooth guest stay.
• Help ensure the accurate and confidential circulation of information about guests, stays, preferences and operational instructions.
• Collect guest feedback and share relevant information with management.
• Learn and progressively assist with billing, payment processing, cash reconciliation and closing procedures under the reception team’s supervision.
• Become familiar with the hotel’s and Oetker Hotels’ procedures, service standards and LQA criteria, and learn to apply them with guidance.
• Learn how reception teams communicate and conduct handovers to maintain continuity and service quality.
• Develop skills through daily knowledge-sharing and regular discussions with management about learning, questions and progress.
• Represent Oetker Hotels’ culture, values and standards in daily interactions with guests and colleagues.

Qualifications

• Currently enrolled in a hospitality school and seeking an internship integrated into the course of study.
• Passionate about hospitality and guest services, with a desire to learn from experienced professionals and discover the standards of a five-star hotel.
• Enthusiastic about contributing to a hotel opening, showing curiosity and building the first steps of a professional career.
• Initial knowledge of upscale hospitality reception and service standards, or strong motivation to acquire it.
• Previous experience with Opera Cloud and Microsoft Office tools is an advantage but not essential.
• Basic knowledge of reception, billing and payment operations covered in training, with a desire to apply them with appropriate guidance.
• Strong interest in personalizing stays and anticipating the expectations of an international clientele.
• Good command of English is essential; another foreign language is an advantage.
• Comfortable with IT tools and able to learn new hotel software quickly.
• Interested in pre-opening environments, curious and eager to learn.
• Able to remain calm and courteous and to contact the appropriate colleague in specific situations.
• Discreet and attentive to confidentiality.
• Interested in discovering the different facets of reception within the educational scope of the internship.
• Serious, punctual and detail-oriented.
• Presents professionally and has a natural service orientation.
• Attentive and responsive, with a desire to develop alongside an experienced team.
• Enjoys teamwork and contributes to a positive team dynamic.
• Communicates confidently and courteously with an international clientele.
• Passionate about hospitality, curious and eager to learn and contribute to a hotel opening.
• Guided by a commitment to excellence, attention to detail and creating memorable experiences.

Skills

Education

Currently enrolled in a hospitality school; the internship must be integrated into the course of study.

Benefits

Accommodation; a staff rest area with connected refrigerators supplied by Foodles; uniform provided; contribution to commuting costs for sustainable travel by carpool, bicycle or scooter.

Culture

As a pre-opening employer, Le Mas Bellevue Saint-Tropez is assembling the teams who will establish its service. Its recruitment places attentive hospitality, collaboration and preparation for the opening at the centre of the work.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.