Le Mas Bellevue Saint-Tropez Concierge Intern

About Le Mas Bellevue Saint-Tropez

Le Mas Bellevue Saint-Tropez is an Oetker Hotels property scheduled to open in June 2027. Being rebuilt between Saint-Tropez and Pampelonne, it will bring together 78 rooms and suites across 11 connected houses. Its pre-opening recruitment offers hospitality professionals the opportunity to help prepare a new hotel, with roles spanning accommodation, dining, guest services and operations.

Role & Responsibilities

• Contribute to opening preparations and help establish concierge procedures, tools, and service standards.
• Welcome guests attentively and courteously from arrival through departure.
• Learn to recommend restaurants, outings, and local experiences tailored to guests’ preferences, with guidance from the concierge team.
• Help prepare guest stays by gathering preferences and assisting with restaurant, activity, and transfer reservations under team supervision.
• Maintain an attentive presence in reception areas, identify guest needs, and direct requests to the appropriate colleagues.
• Learn to handle routine guest enquiries with support from an experienced team member and refer unusual situations to the supervisor.
• Work with Reception, Reservations, Housekeeping, Food and Beverage, and Technical Services to support a smooth guest stay.
• Help share guest, stay, preference, and operational information while respecting confidentiality.
• Gather guest feedback and relay relevant information to the hierarchy.
• Learn about Saint-Tropez and its surroundings, update concierge information materials, and engage with local partners to prepare suitable guest experiences.
• Become familiar with the property’s and Oetker Hotels’ procedures, service standards, and LQA criteria, and learn to apply them with supervisory guidance.
• Learn how concierge teams coordinate and how handovers and request follow-up support continuity and service quality.
• Develop skills through daily knowledge-sharing and regular discussions with management about learning, questions, and progress.
• Represent Oetker Hotels’ culture, values, and standards to guests and colleagues.

Qualifications

• Currently studying at a hotel school and seeking an internship that is part of the curriculum.
• Passionate about hospitality and concierge services, with a desire to learn from experienced professionals and discover the standards of a five-star property.
• Enthusiastic about contributing to a hotel opening, curious, and motivated to take part in a collective project and build the first steps of a professional career.
• Initial knowledge of high-end hospitality reception and service standards, or strong motivation to acquire it.
• Previous use of Opera Cloud and Microsoft Office tools is appreciated but not essential.
• Curiosity about Saint-Tropez and the region, local venues, gastronomy, and cultural and leisure activities, and a desire to learn to develop tailored recommendations with appropriate guidance.
• Strong interest in personalizing stays and anticipating the expectations of an international clientele.
• Good command of English is essential; another foreign language is an asset.
• Comfortable with IT tools and able to learn new hotel software quickly.
• Interested in pre-opening environments, curious, and keen to learn.
• Able to remain calm and courteous and to contact the appropriate colleague in particular situations.
• Discreet and mindful of confidentiality.
• Keen to discover the different facets of concierge work within the internship’s educational remit.
• Serious, punctual, and attentive to detail.
• Well-presented, with a natural sense of service.
• Attentive and responsive, with a desire to develop alongside an experienced team.
• Enjoys teamwork and contributes to a positive collective dynamic.
• Communicates confidently and courteously with an international clientele.
• Passionate about hospitality, curious, and genuinely eager to learn and contribute to an opening.
• Guided by a commitment to excellence, attention to detail, and creating memorable experiences.

Skills

Education

Currently studying at a hotel school; the internship must be part of the curriculum.

Benefits

Accommodation provided; uniform provided; access to a rest area with connected refrigerators stocked by Foodles; contribution to commuting costs for low-impact travel such as carpooling, cycling, or e-scooter use.

Culture

As a pre-opening employer, Le Mas Bellevue Saint-Tropez is assembling the teams who will establish its service. Its recruitment places attentive hospitality, collaboration and preparation for the opening at the centre of the work.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.