- Location
- Vancouver British Columbia Canada
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Posted
- Oct 29, 2026
About Le Labo
Le Labo is a modern fragrance house renowned for its soulful, handcrafted approach to perfumery and its uncompromising devotion to craftsmanship, authenticity, and human connection. As an employer, the brand cultivates an intimate, creative environment where individuality, curiosity, and meticulous attention to detail are highly valued. Team members contribute to a distinctive retail and client experience built on personalization, ritual, and storytelling, while upholding the brand’s artisanal standards across every touchpoint. Rooted in a spirit of quiet luxury and purposeful creativity, Le Labo offers professionals the opportunity to grow within a culture that celebrates emotion, expertise, and the enduring power of scent.
The Store Manager leads, coaches and develops the sales team while overseeing sales, customer service and store operations. The role owns business planning, customer recruitment and retention, in-store events, inventory, facilities and cash reconciliation; it is a full-time regular position.
Role & Responsibilities
- Lead, coach and develop Sales Associates to achieve sales, customer service and operational targets.
- Create and execute an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, customer relationship management and leadership of a high-performing team.
- Set sales and customer service targets, analyse sales and schedule staff.
- Manage inventory, facilities and cash reconciliation.
- Create and execute in-store events.
Qualifications
- Proven retail management or assistant retail management experience, preferably in cosmetics.
- Ability to provide inspirational, authentic and personalised customer service.
- Previous business-planning experience, including setting sales and customer service targets, sales analysis and staff scheduling.
- Previous retail operations experience, including inventory and facilities management and cash reconciliation.
- A proven track record of leading a team to achieve sales and customer service targets.
- Experience creating and executing in-store events.
- Ability to work retail hours, including days, nights, weekends and special events, in a fast-paced work environment.
- Previous experience with retail point-of-sale software.
- Proficiency in Microsoft Office.
- Ability to provide proof of the right to live and work in Canada if invited to interview.
Skills
Experience
Proven retail management or assistant retail management experience; previous business-planning, retail operations, team leadership, in-store event, and retail point-of-sale software experience.
Workplace
This position is based in Vancouver, British Columbia, Canada.
Explore jobs in British Columbia or in Canada.
Benefits
Progressive career opportunities, training and development, and a competitive remuneration and benefits package.
Culture
Le Labo fosters a craft-led, sensory workplace where teams are encouraged to slow down, pay attention to detail, and create highly personal experiences for every client. Its culture blends artisanal discipline with a creative, collaborative spirit, valuing authenticity, curiosity, and the human touch behind each fragrance.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Le Labo, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Manager», «Boutique Manager», «Retail Operations Manager», «Store Director», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.