- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Posted
- Nov 7, 2026
About Le Labo
Le Labo is a modern fragrance house renowned for its soulful, handcrafted approach to perfumery and its uncompromising devotion to craftsmanship, authenticity, and human connection. As an employer, the brand cultivates an intimate, creative environment where individuality, curiosity, and meticulous attention to detail are highly valued. Team members contribute to a distinctive retail and client experience built on personalization, ritual, and storytelling, while upholding the brand’s artisanal standards across every touchpoint. Rooted in a spirit of quiet luxury and purposeful creativity, Le Labo offers professionals the opportunity to grow within a culture that celebrates emotion, expertise, and the enduring power of scent.
The Store Manager leads and coordinates the Le Labo store team, drives sales targets and store KPIs, and oversees business planning, retail operations, customer service, and in-store events. The role is full-time and requires flexibility for store hours, weekends, evenings, promotional events, and travel.
Role & Responsibilities
- Manage and coordinate the store team, directing its efforts toward assigned sales targets.
- Drive the store’s key performance indicators (KPIs) by implementing actions on the sales floor.
- Provide inspirational, authentic, and personalized customer service.
- Plan business activity, including setting objectives, analyzing sales, scheduling shifts, and managing a budget.
- Oversee retail operations, particularly inventory management, cash reconciliation, and facilities management.
- Lead the team toward sales and customer service objectives.
- Create and execute in-store events.
Qualifications
- Demonstrated experience as a Store Manager or Assistant Store Manager, preferably in cosmetics.
- Availability to work according to store hours, including Saturdays and Sundays, evening shifts, and promotional events.
- Residence within the relevant geographic area and availability to travel.
- Previous experience using retail management systems.
- Knowledge of Microsoft Office.
Skills
Experience
Demonstrated experience as a Store Manager or Assistant Store Manager; previous experience in retail operations, business planning, team leadership, and creating and executing in-store events.
Workplace
This position is based in Milan, Lombardy, Italy.
Explore jobs in Lombardy or in Italy.
Culture
Le Labo fosters a craft-led, sensory workplace where teams are encouraged to slow down, pay attention to detail, and create highly personal experiences for every client. Its culture blends artisanal discipline with a creative, collaborative spirit, valuing authenticity, curiosity, and the human touch behind each fragrance.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.