Le Labo Store Manager
- Location
- Los Angeles California USA
- Employment
- Full-Time
- Seniority
- Manager
- Compensation
- $29–35/hour
- Department
- Retail & Boutique Operations
- Posted
- Sep 27, 2026
About Le Labo
Le Labo is a modern fragrance house renowned for its soulful, handcrafted approach to perfumery and its uncompromising devotion to craftsmanship, authenticity, and human connection. As an employer, the brand cultivates an intimate, creative environment where individuality, curiosity, and meticulous attention to detail are highly valued. Team members contribute to a distinctive retail and client experience built on personalization, ritual, and storytelling, while upholding the brand’s artisanal standards across every touchpoint. Rooted in a spirit of quiet luxury and purposeful creativity, Le Labo offers professionals the opportunity to grow within a culture that celebrates emotion, expertise, and the enduring power of scent.
Le Labo seeks an experienced Store Manager to lead a high-performing retail team and drive all sales, customer service, and operational objectives. The successful candidate will function as the Chief Executive Officer of the store, developing and executing strategic business plans while recruiting, coaching, and retaining a dynamic sales team. This role offers exposure to business planning, consumer insights, event management, customer relationship management, and front-line marketing—providing a foundation for career progression within the prestige beauty sector.
Role & Responsibilities
- Lead, coach, and develop the sales team to achieve all sales, customer service, and operational targets
- Create and execute agile business plans including sales forecasting, strategic customer targeting, and customer acquisition strategies
- Conduct strategic analysis of sales data and performance metrics to inform decision-making and identify growth opportunities
- Plan and execute high-impact in-store events and promotional campaigns to drive customer engagement and sales
- Manage customer relationship management (CRM) strategies to retain and cultivate a loyal customer base
- Oversee retail operations including inventory management, facilities management, and cash reconciliation
- Schedule staff, manage labor costs, and optimize team productivity across all retail hours including evenings, weekends, and special events
- Recruit and onboard qualified sales associates to maintain a high-performing team
- Provide inspirational, authentic, and personalized customer service and ensure team compliance with service standards
- Monitor and report on key performance indicators (KPIs) and adjust business strategies accordingly
Qualifications
- Proven retail management or assistant retail management experience, preferably within cosmetics or prestige beauty
- Demonstrated ability to deliver inspirational, authentic, and personalized customer service
- Previous business planning experience including setting sales and customer service targets, sales analysis, and staff scheduling
- Retail operations expertise including inventory and facilities management and cash reconciliation
- Proven track record of leading a team to consistently achieve sales and customer service targets
- Experience creating and executing in-store events and promotional programs
- Proficiency with retail point-of-sale (POS) software systems
- Strong proficiency in Microsoft Office applications
- Ability to work flexible retail hours including days, nights, weekends, and special events in a fast-paced environment
- Right to live and work in the United States (proof required if invited to interview)
Skills
Experience
Proven retail management or assistant retail management experience, preferably within cosmetics or luxury beauty, demonstrating success in leading teams to achieve sales targets and delivering exceptional customer service in a fast-paced retail environment.
Education
High school diploma or equivalent; additional retail management certification or relevant training is a plus.
Workplace
This position is based in Los Angeles, California, USA.
Compensation
The base compensation for this position ranges from USD 29 to USD 35 per hour.
Benefits
Health insurance coverage (medical, dental, and vision), wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education-related programs, paid holidays and vacation time, bonus program eligibility.
Culture
Le Labo fosters a craft-led, sensory workplace where teams are encouraged to slow down, pay attention to detail, and create highly personal experiences for every client. Its culture blends artisanal discipline with a creative, collaborative spirit, valuing authenticity, curiosity, and the human touch behind each fragrance.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Le Labo, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Store Manager», «Counter Manager», «Sales Manager», «Store Operations Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.