- Location
- Boston Massachusetts USA
- Employment
- Full-Time
- Seniority
- Manager
- Compensation
- $56,210–104,390/year
- Department
- Retail & Boutique Operations
- Posted
- Sep 22, 2026
About Le Labo
Le Labo is a modern fragrance house renowned for its soulful, handcrafted approach to perfumery and its uncompromising devotion to craftsmanship, authenticity, and human connection. As an employer, the brand cultivates an intimate, creative environment where individuality, curiosity, and meticulous attention to detail are highly valued. Team members contribute to a distinctive retail and client experience built on personalization, ritual, and storytelling, while upholding the brand’s artisanal standards across every touchpoint. Rooted in a spirit of quiet luxury and purposeful creativity, Le Labo offers professionals the opportunity to grow within a culture that celebrates emotion, expertise, and the enduring power of scent.
Le Labo, a prestige beauty brand under The Estée Lauder Companies, seeks an ambitious and inspirational Store Manager for its Boston Seaport location. In this chief executive role for the store, the successful candidate will lead and develop a high-performing Sales Associate team while executing a strategic business plan focused on customer acquisition, retention, and exceptional service delivery. This full-time position offers comprehensive training, career progression opportunities within the beauty industry, and exposure to business planning, consumer insights, event management, and front-line marketing that positions candidates for advancement into senior leadership roles.
Role & Responsibilities
- Lead, coach, and develop a team of Sales Associates to achieve all sales, customer service, and operational targets
- Execute an agile business plan with accountability for store performance, customer recruitment and retention through strategic targeting and customer relationship management
- Conduct business planning including setting sales and customer service targets, sales analysis, and staff scheduling
- Manage retail operations including inventory, facilities management, and cash reconciliation
- Create and execute in-store events and strategic marketing initiatives
- Provide inspirational, authentic, and personalized customer service that reflects the prestige beauty brand
- Drive recruitment and retention of high-performing team members and foster a culture of continuous development
Qualifications
- Proven retail management or assistant retail management experience, preferably within cosmetics or prestige beauty
- Demonstrated business planning experience including sales target setting, customer service benchmarking, sales analysis, and staff scheduling
- Previous retail operations experience with inventory and facilities management, cash reconciliation, and point-of-sale systems
- Proven track record of leading a team to achieve sales and customer service targets
- Experience creating and executing in-store events
- Ability to provide inspirational, authentic, and personalized customer service
- Proficiency in Microsoft Office and retail point-of-sale software
- Proof of right to live and work in the United States
Skills
Experience
Proven retail management or assistant retail management experience in a fast-paced environment, preferably within cosmetics or prestige beauty, with demonstrated success in team leadership, business planning, and achieving sales and customer service targets.
Compensation
The base compensation for this position ranges from USD 56,210 to USD 104,390 per annum.
Benefits
Health insurance coverage (medical, dental, and vision insurance), wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education-related programs, paid holidays and vacation time, and competitive bonus program participation.
Culture
Le Labo fosters a craft-led, sensory workplace where teams are encouraged to slow down, pay attention to detail, and create highly personal experiences for every client. Its culture blends artisanal discipline with a creative, collaborative spirit, valuing authenticity, curiosity, and the human touch behind each fragrance.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Le Labo, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Manager», «Counter Manager», «Sales Manager», «Point of Sale Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.