- Location
- Zurich Zurich Switzerland
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Posted
- Sep 22, 2026
About Le Labo
Le Labo is a modern fragrance house renowned for its soulful, handcrafted approach to perfumery and its uncompromising devotion to craftsmanship, authenticity, and human connection. As an employer, the brand cultivates an intimate, creative environment where individuality, curiosity, and meticulous attention to detail are highly valued. Team members contribute to a distinctive retail and client experience built on personalization, ritual, and storytelling, while upholding the brand’s artisanal standards across every touchpoint. Rooted in a spirit of quiet luxury and purposeful creativity, Le Labo offers professionals the opportunity to grow within a culture that celebrates emotion, expertise, and the enduring power of scent.
Le Labo, a prestigious niche fragrance and fine grooming brand under the Estée Lauder Companies umbrella, seeks a dedicated Sales Assistant to join its Zurich boutique on a full-time basis. The successful candidate will deliver personalized consultations and craft memorable purchasing experiences through authentic storytelling and ceremonial sales practices that embody the brand's artisanal heritage, while managing inventory, promotions, and merchandising standards that reflect Le Labo's distinctive aesthetic.
Role & Responsibilities
- Welcome and engage clients with warmth and professionalism, adhering to Le Labo service standards
- Provide personalized fragrance consultations and translate brand narratives into compelling sales conversations
- Execute Le Labo's signature sales ceremony and storytelling approach to create memorable customer experiences
- Embody and communicate the brand's values, DNA, and philosophy with authentic conviction
- Actively contribute to sales targets and brand philosophy implementation
- Creatively execute promotional campaigns and counter activations
- Manage purchase orders, inventory verification, and order fulfillment
- Maintain inspiring visual merchandising displays and ensure store cleanliness and presentation standards
Qualifications
- Minimum three years of sales experience, preferably in the luxury or premium beauty sector
- Demonstrated passion for fragrances, artisanal design, craftsmanship, and luxury goods
- Proven ability to build rapport and deliver consultative selling in an upscale retail environment
- Fluent in German with business-level English proficiency; additional languages advantageous
- Exceptional interpersonal and communication skills
- Flexibility regarding shift patterns and weekend availability
Skills
Experience
Minimum three years of sales experience in retail, preferably within the luxury or premium beauty and fragrance sector, demonstrating a track record of customer engagement and sales achievement.
Education
Not specified; secondary education or equivalent is typically required for this role in the Swiss luxury retail environment.
Workplace
The successful candidate will be located in Zurich, Zurich, Switzerland.
Explore jobs in Zurich or in Switzerland.
Benefits
Competitive, performance-based compensation package; comprehensive social benefits; five weeks annual leave; ongoing professional development and career advancement opportunities; exclusive access to Le Labo brand events and experiences.
Culture
Le Labo fosters a craft-led, sensory workplace where teams are encouraged to slow down, pay attention to detail, and create highly personal experiences for every client. Its culture blends artisanal discipline with a creative, collaborative spirit, valuing authenticity, curiosity, and the human touch behind each fragrance.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Le Labo, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Associate», «Sales Advisor», «Fragrance Associate», «Client Services Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.