- Location
- Seattle Washington USA
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $21.30–26/hour
- Department
- Retail & Boutique Operations
- Posted
- Sep 22, 2026
About Le Labo
Le Labo is a modern fragrance house renowned for its soulful, handcrafted approach to perfumery and its uncompromising devotion to craftsmanship, authenticity, and human connection. As an employer, the brand cultivates an intimate, creative environment where individuality, curiosity, and meticulous attention to detail are highly valued. Team members contribute to a distinctive retail and client experience built on personalization, ritual, and storytelling, while upholding the brand’s artisanal standards across every touchpoint. Rooted in a spirit of quiet luxury and purposeful creativity, Le Labo offers professionals the opportunity to grow within a culture that celebrates emotion, expertise, and the enduring power of scent.
Le Labo seeks an ambitious and inspirational Retail Key Holder to support the Store Manager and Assistant Manager in Capitol Hill, Seattle. The successful candidate will leverage exceptional coaching and mentoring capabilities to lead the sales team by example, delivering inspirational and personalized customer service while achieving sales and customer service targets. Key responsibilities include cash reconciliation, store opening and closing procedures, and modeling the behaviors required for excellence in prestige beauty retail. This supervisory role represents an ideal entry point for an ambitious self-starter with proven retail experience seeking their first leadership position within the luxury beauty sector.
Role & Responsibilities
- Lead and mentor the sales team, modeling exemplary customer service behaviors and best practices
- Perform opening and closing procedures on a rotating basis, including cash reconciliation and register balancing
- Support the Store Manager and Assistant Manager in the efficient and smooth day-to-day operation of the store
- Coach sales team members to achieve sales and customer service targets through authentic, personalized engagement
- Execute cash handling protocols and retail operations procedures with accuracy and integrity
- Maintain store standards and contribute to a positive, inclusive team environment
Qualifications
- Proven retail experience, preferably within cosmetics or prestige beauty
- Demonstrated ability to provide inspirational, authentic, and personalized customer service
- Retail operations experience including cash reconciliation, opening and closing procedures (desirable)
- Prior supervisory experience including coaching and mentoring team members (desirable)
- Experience with retail point-of-sale (POS) software
- Ability to work flexible retail hours, including days, nights, weekends, and special events
- Right to live and work in the United States
Skills
Experience
Previous retail experience, preferably in cosmetics or beauty. Supervisory or team leadership experience is desirable but not essential for strong candidates transitioning into their first supervisory role.
Education
High school diploma or equivalent required; further education is not specified.
Compensation
The base compensation for this position ranges from USD 21.30 to USD 26 per hour.
Benefits
Health insurance coverage (medical, dental, and vision insurance), wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education-related programs, paid holidays and vacation time, competitive bonus program eligibility.
Culture
Le Labo fosters a craft-led, sensory workplace where teams are encouraged to slow down, pay attention to detail, and create highly personal experiences for every client. Its culture blends artisanal discipline with a creative, collaborative spirit, valuing authenticity, curiosity, and the human touch behind each fragrance.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Le Labo, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Operations Supervisor», «Sales Floor Supervisor», «Assistant Store Lead», «Retail Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.