- Employment
- Seasonal
- Seniority
- Junior
- Department
- Retail & Boutique Operations
- Posted
- Nov 7, 2026
About Le Labo
Le Labo is a modern fragrance house renowned for its soulful, handcrafted approach to perfumery and its uncompromising devotion to craftsmanship, authenticity, and human connection. As an employer, the brand cultivates an intimate, creative environment where individuality, curiosity, and meticulous attention to detail are highly valued. Team members contribute to a distinctive retail and client experience built on personalization, ritual, and storytelling, while upholding the brand’s artisanal standards across every touchpoint. Rooted in a spirit of quiet luxury and purposeful creativity, Le Labo offers professionals the opportunity to grow within a culture that celebrates emotion, expertise, and the enduring power of scent.
Le Labo seeks a Key Holder to support the Store Manager and Assistant Manager with store operations, team coaching, customer service and sales targets, as well as cash reconciliation and opening and closing the store on a rota basis. This seasonal, temporary, full-time role is suited to an ambitious retail professional seeking an initial supervisory opportunity; the anticipated base salary is CAD 28, depending on qualifications, skills, experience and/or budget, based on a 40-hour work week and scaled accordingly.
Role & Responsibilities
- Support the Store Manager and Assistant Manager in ensuring the smooth and efficient operation of the store.
- Lead by example, coaching and mentoring the sales team to deliver inspirational, authentic and personalized customer service and achieve sales and service targets.
- Perform opening and closing cash reconciliations.
- Open and close the store on a rota basis.
Qualifications
- Proven retail experience, preferably in cosmetics.
- Ability to provide inspirational, authentic and personalized customer service.
- Retail operations experience, including cash reconciliation and opening and closing the store, is desirable.
- Previous supervisory experience, including coaching and mentoring others to achieve sales and customer service targets, is desirable.
- Ability to work retail hours, including days, nights, weekends and special events in a fast-paced environment.
- Previous experience with retail point-of-sale software.
- Must be able to provide proof of the right to live and work in Canada if invited to interview.
Skills
Experience
Previous retail experience; supervisory experience is desirable.
Workplace
The role is situated in Toronto, Ontario, Canada.
Explore jobs in Ontario or in Canada.
Benefits
Eligible employees may receive health, dental and vision insurance; wellness and family support programs; life and disability insurance; retirement savings plans; education-related programs; paid holidays and vacation time. Eligible employees may also participate in the applicable commission/bonus plan, subject to its guidelines.
Culture
Le Labo fosters a craft-led, sensory workplace where teams are encouraged to slow down, pay attention to detail, and create highly personal experiences for every client. Its culture blends artisanal discipline with a creative, collaborative spirit, valuing authenticity, curiosity, and the human touch behind each fragrance.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.