- Location
- Seoul Seoul South Korea
- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- E-Commerce, Digital & Data Analytics
- Posted
- Nov 11, 2026
About Le Labo
Le Labo is a modern fragrance house renowned for its soulful, handcrafted approach to perfumery and its uncompromising devotion to craftsmanship, authenticity, and human connection. As an employer, the brand cultivates an intimate, creative environment where individuality, curiosity, and meticulous attention to detail are highly valued. Team members contribute to a distinctive retail and client experience built on personalization, ritual, and storytelling, while upholding the brand’s artisanal standards across every touchpoint. Rooted in a spirit of quiet luxury and purposeful creativity, Le Labo offers professionals the opportunity to grow within a culture that celebrates emotion, expertise, and the enduring power of scent.
Le Labo seeks an E-commerce Executive to manage its Korea Brand.com business, online merchandising, digital performance marketing, and e-commerce operations, supporting sales growth and a seamless consumer experience. The role coordinates campaigns, site and system improvements, performance analysis, and cross-functional operational projects. This is a full-time regular position.
Role & Responsibilities
- Manage Le Labo Korea’s Brand.com business operations to achieve sales targets, support sustainable growth, and strengthen the brand’s online presence.
- Coordinate key product launches, City Exclusive campaigns, seasonal initiatives, and other major business opportunities.
- Monitor sales performance, product mix, conversion rates, average order value (AOV), and channel contribution.
- Identify business opportunities and provide data-driven recommendations to improve sales performance and online consumer engagement.
- Oversee daily Brand.com operations, including order volumes, shipment schedules, returns, inventory availability, and customer-related operational issues.
- Coordinate with fulfillment teams, logistics partners, Finance, and internal stakeholders to ensure smooth order and delivery operations.
- Manage CMS updates, landing pages, product information, promotional content, and online merchandising.
- Ensure online content and consumer touchpoints are accurate and aligned with global brand guidelines.
- Coordinate with Global Online teams and external technical partners on website enhancements, system improvements, and customer experience initiatives.
- Monitor site issues and coordinate timely resolution to minimize business disruption.
- Plan and manage digital performance marketing activities, including Naver SEM and Google Search Ads, with local and global teams and external agencies.
- Monitor campaign performance, including ROAS, traffic, conversion, and overall effectiveness.
- Analyze traffic sources, customer purchasing behavior, and digital marketing performance using GA4, Tableau, and other reporting tools.
- Recommend data-driven opportunities to improve customer acquisition, retention, and conversion.
- Manage project timelines, stakeholder communication, testing, and implementation for website and operational system enhancements.
- Support operational transitions, including fulfillment location changes, inventory transfers, system updates, and business continuity planning.
- Identify potential operational risks, escalate critical issues, and drive timely resolution with relevant stakeholders.
- Coordinate internal teams and external partners to ensure smooth execution of projects and business initiatives.
- Proactively identify process improvements and recommend solutions to enhance operational efficiency and consumer experience.
Qualifications
- University-level education.
- Minimum 3+ years of relevant experience in e-commerce, Brand.com operations, online merchandising, digital marketing, or a related field.
- Experience in a similar or relevant industry, such as FMCG, luxury, or cosmetics, is preferred.
- Strong verbal and written communication skills in both Korean and English.
- Strong analytical skills, with the ability to interpret sales, traffic, conversion, and digital marketing performance data.
- Proactive problem-solving ability, with confidence in identifying issues, proposing solutions, and communicating recommendations.
- Ability to work independently while maintaining close alignment with brand standards and business objectives.
Skills
Experience
Minimum 3+ years of relevant experience in e-commerce, Brand.com operations, online merchandising, digital marketing, or a related field.
Education
University-level education.
Workplace
The successful candidate will be located in Seoul, Seoul, South Korea.
Explore jobs in South Korea.
Culture
Le Labo fosters a craft-led, sensory workplace where teams are encouraged to slow down, pay attention to detail, and create highly personal experiences for every client. Its culture blends artisanal discipline with a creative, collaborative spirit, valuing authenticity, curiosity, and the human touch behind each fragrance.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.