Le Labo Counter Manager

Employment
Temporary
Seniority
Supervisor
Posted
Sep 22, 2026

Le Labo Counter Manager in Guadalajara, Mexico. Lead a sales team and drive luxury beauty counter performance with strategic planning and coaching.

Role & Responsibilities

  • Lead, coach, and develop a team of Sales Associates to achieve sales, customer service, and operational targets
  • Create and execute strategic business plans to recruit and retain customers through targeted campaigns and events
  • Manage customer relationship strategies and deliver exceptional in-store experiences
  • Hold team members accountable for performance while fostering a high-performing culture
  • Oversee inventory, financial planning, and resource allocation for the counter
  • Conduct regular team training and development sessions to maximize performance potential
  • Execute front-line marketing and promotional activities aligned with brand strategy
  • Monitor key performance indicators and adjust tactics to meet business objectives

Qualifications

  • Proven retail sales experience with demonstrated team leadership capability
  • Strong verbal and written communication skills with excellent interpersonal abilities
  • Superior customer service expertise with proven ability to influence and persuade
  • Results-oriented mindset with high drive to exceed objectives and standards
  • Ability to recognize and develop others' potential; coaching and mentoring experience
  • Proficiency in strategic planning and financial resource management
  • Competency with computerized systems including Microsoft Excel and email
  • Strong organizational skills with meticulous attention to detail
  • Ability to work autonomously while contributing effectively to team objectives
  • Discretion, tact, and professionalism in all interpersonal dealings

Skills

Team leadership Strategic business planning Customer relationship management Sales performance management Financial planning and resource management Microsoft Excel Event management Consumer insights analysis Retail operations

Experience

Substantial retail sales experience with proven track record in team leadership and business management within a fast-paced retail environment. Experience in strategic planning and execution, as well as financial planning and resource management, is essential. The extent of required experience is commensurate with store size and business complexity.

Education

No specific educational qualification mandated; however, candidates with demonstrated expertise in retail management and business operations are preferred.

Workplace

This position is based in Guadalajara, Jalisco, Mexico.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Le Labo, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Fragrance Counter Supervisor», «Sales Manager», «Point of Sale Manager», «Retail Team Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Le Labo

Le Labo Counter Manager

Guadalajara, Mexico

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