Le Labo Counter Manager
- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Posted
- Sep 22, 2026
Counter Manager at Le Labo Dundrum | Lead luxury beauty retail team | Estée Lauder Companies
Role & Responsibilities
- Lead, coach, and develop sales associates to achieve sales targets and customer service objectives
- Create and execute an agile business plan focused on customer retention and acquisition through strategic targeting
- Plan and execute impactful in-store events and promotional activities
- Manage customer relationship management strategies to build brand loyalty
- Drive operational excellence and maintain inventory management standards
- Recruit and develop high-performing team members
- Monitor and report on sales performance and key business metrics
- Ensure compliance with brand standards and visual merchandising guidelines
Qualifications
- Proven retail sales experience with demonstrated success in point-of-sale environments
- Team leadership experience with the ability to coach and develop others
- Strategic planning and execution capability
- Financial acumen and resource management skills
- Proficiency with computerised systems including email and Microsoft Excel
- Excellent verbal and written communication skills
- Strong customer service orientation with ability to handle challenging situations diplomatically
- High attention to detail and strong organisational capabilities
- Ability to work autonomously while contributing effectively to team objectives
Skills
Experience
Minimum 2–3 years of retail sales experience in a luxury or prestige environment, with demonstrated leadership and business management capabilities in a fast-paced retail setting. Experience in team leadership, strategic planning, and execution required.
Education
Secondary education or equivalent; retail management qualification preferred but not essential depending on relevant business experience.
Workplace
This position is based in Dundrum, Dublin, Ireland, within easy reach of Dublin.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Le Labo, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Point of Sale Manager», «Store Manager», «Sales Team Lead», «Retail Operations Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.