Le Labo Counter Manager
- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Posted
- Sep 22, 2026
Le Labo Counter Manager at Brown Thomas Dundrum, Dublin. Lead a sales team in luxury beauty retail with full business accountability.
Role & Responsibilities
- Lead, coach, and develop Sales Associates to achieve sales, customer service, and operational targets
- Create and execute agile business plans focused on customer acquisition and retention through strategic targeting
- Plan and execute impactful in-store events and brand activations
- Manage customer relationship management initiatives and front-line marketing activities
- Drive financial planning and resource allocation for the counter operation
- Recruit and onboard new team members
- Maintain high standards of visual merchandising and store presentation
- Monitor and analyze sales performance against targets
- Foster a culture of diversity, respect, and team cooperation
Qualifications
- Proven retail sales experience
- Demonstrated team leadership experience with accountability for performance
- Strong verbal and written communication skills with excellent interpersonal abilities
- Results-oriented mindset with high drive to meet objectives and standards
- Customer service excellence with proven ability to resolve difficult situations diplomatically
- Experience in strategic planning and execution
- Ability to develop financial plans and manage resources effectively
- Proficiency with computerized systems including email and Microsoft Excel
- High attention to detail and strong organizational skills
- Ability to work autonomously while contributing effectively to team goals
- Confidentiality, tact, and discretion when handling sensitive matters
Skills
Experience
Minimum 2–3 years of progressive retail sales experience, with at least 1 year in a leadership or supervisory capacity within a fast-paced luxury or prestige beauty environment. Demonstrated success in building and managing high-performing teams, executing sales plans, and exceeding targets.
Education
Secondary education minimum; further retail management qualifications or beauty industry certifications are advantageous but not required.
Workplace
The successful candidate will be located in Dublin, Dublin, Ireland.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Le Labo, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Boutique Manager», «Sales Manager», «Point of Sale Manager», «Store Counter Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.