Le Bon Marché Shoe Sales Manager

About Le Bon Marché

Le Bon Marché Rive Gauche, founded in Paris in 1852 and celebrated as the world’s first department store, embodies a singular blend of heritage, cultural curiosity and contemporary luxury. As part of LVMH, the Maison offers employees an environment where retail excellence, artistic sensibility and exceptional service meet on the Left Bank. Its teams contribute to a refined and constantly evolving client experience across fashion, beauty, design, gastronomy and culture, supported by a tradition of innovation first shaped by Aristide and Marguerite Boucicaut. Le Bon Marché cultivates talent with elegance, entrepreneurial spirit and a deep respect for craftsmanship, creativity and Parisian art de vivre.

Role & Responsibilities

• Develop revenue and commercial performance across the assigned area.
• Implement clienteling and customer loyalty initiatives.
• Analyse performance indicators and implement related action plans.
• Ensure a premium customer experience and coach teams on the sales floor.
• Communicate sales objectives and how to achieve them.
• Unite, support and develop employees using a manager-coach approach.
• Manage individual and team performance.
• Identify training needs and implement tailored development plans.
• Participate in recruitment, onboarding and talent development.
• Build trusted relationships with partner brands.
• Lead business reviews and supplier meetings.
• Ensure brand standards are upheld and the commercial strategy is properly executed.
• Optimise stock management and contribute to the development of the assigned area.
• Oversee brand installation, transformation and removal projects.
• Support concession partners in their activities.
• Lead key commercial events, including sales periods, 4S, Black Friday and Watches & Jewelry initiatives.
• Contribute to cross-store projects and represent Samaritaine with partners, teams and customers.

Qualifications

• Significant experience managing sales teams, ideally in luxury, watches, jewelry or premium retail.
• Demonstrated ability to grow commercial performance while guiding teams towards excellence.
• Able to unite and develop employees and foster an engaged, high-performing workplace.
• Strong commercial and customer-service orientation, with command of customer experience, clienteling and loyalty challenges.
• Comfortable managing relationships with partner brands and leading business reviews.
• Organised, autonomous and responsive, with the ability to work in demanding environments where execution quality, attention to detail and results are essential.
• Luxury-sector experience and a strong customer-service orientation.
• Strong business acumen and command of performance indicators.
• Able to support multidisciplinary teams and engage with a range of stakeholders, including customers, partner brands, concession partners, suppliers and internal teams.
• Available to work some weekends, Sundays and public holidays according to commercial activity and key store events.

Skills

Experience

Minimum 5 years

Culture

Le Bon Marché fosters a refined, service-driven culture where teams are encouraged to combine Parisian elegance, creativity, and exceptional client care. As part of a historic and innovative retail house, employees work in a collaborative environment that values craftsmanship, cultural curiosity, and a deep sense of hospitality.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.