Le Bon Marché Senior Sales Associate – Produce

About Le Bon Marché

Le Bon Marché Rive Gauche, founded in Paris in 1852 and celebrated as the world’s first department store, embodies a singular blend of heritage, cultural curiosity and contemporary luxury. As part of LVMH, the Maison offers employees an environment where retail excellence, artistic sensibility and exceptional service meet on the Left Bank. Its teams contribute to a refined and constantly evolving client experience across fashion, beauty, design, gastronomy and culture, supported by a tradition of innovation first shaped by Aristide and Marguerite Boucicaut. Le Bon Marché cultivates talent with elegance, entrepreneurial spirit and a deep respect for craftsmanship, creativity and Parisian art de vivre.

Role & Responsibilities

• Coordinate and supervise work assignments for the produce department team
• Serve as liaison between department management and team members, communicating directives and operational guidance
• Train and onboard new staff, facilitating their integration into the department
• Monitor and enforce health and safety protocols, escalating any violations to management
• Relay departmental and store-wide information to the team and report updates to management
• Welcome customers, identify their needs, provide expert product recommendations and advice, and complete transactions
• Execute suggestive selling and cross-selling initiatives to maximize transaction value
• Prepare produce for sale including weighing, packaging, and point-of-sale processing
• Process customer payments and handle checkout operations as required
• Build and maintain customer loyalty through personalized service
• Implement quality assurance action plans following customer feedback visits
• Resolve customer objections professionally and escalate disputes as needed
• Co-lead team meetings and information sessions with departmental management
• Open and close the produce section, ensuring all procedures are completed
• Execute merchandise placement, restocking, and inventory management
• Manage stock levels and coordinate ordering with suppliers
• Monitor shrinkage and oversee waste documentation
• Verify expiration dates and shelf-life compliance for all products
• Verify signage accuracy, pricing labels, and product displays; make corrections as necessary
• Participate in promotional campaigns, planogram changes, and special events including customer tastings
• Prepare and participate in physical inventory counts and reconciliation
• Maintain departmental cleanliness and equipment functionality in sales and storage areas
• Adhere to all health, safety, and hygiene standards throughout daily operations

Qualifications

• Commercial training or equivalent professional experience
• Knowledge of produce varieties, quality standards, and seasonal availability
• Demonstrated ability to identify customer needs and provide tailored product recommendations
• Strong leadership qualities with a commitment to professional development in supervisory skills
• Proficiency in team management and mentoring
• Excellent organizational and time management skills
• Customer service excellence with a genuine commitment to quality interactions

Skills

Experience

Entry-level to early career; commercial training or equivalent professional experience required. No specific years of experience mandated.

Education

Commercial training or equivalent professional experience

Workplace

Culture

Le Bon Marché fosters a refined, service-driven culture where teams are encouraged to combine Parisian elegance, creativity, and exceptional client care. As part of a historic and innovative retail house, employees work in a collaborative environment that values craftsmanship, cultural curiosity, and a deep sense of hospitality.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.