Le Bon Marché Sales Manager, Watches & Jewelry

About Le Bon Marché

Le Bon Marché Rive Gauche, founded in Paris in 1852 and celebrated as the world’s first department store, embodies a singular blend of heritage, cultural curiosity and contemporary luxury. As part of LVMH, the Maison offers employees an environment where retail excellence, artistic sensibility and exceptional service meet on the Left Bank. Its teams contribute to a refined and constantly evolving client experience across fashion, beauty, design, gastronomy and culture, supported by a tradition of innovation first shaped by Aristide and Marguerite Boucicaut. Le Bon Marché cultivates talent with elegance, entrepreneurial spirit and a deep respect for craftsmanship, creativity and Parisian art de vivre.

Role & Responsibilities

• Develop sales revenue and commercial performance across the assigned area.
• Deploy clienteling and customer loyalty initiatives.
• Analyze performance indicators and implement corresponding action plans.
• Ensure a premium customer experience and coach teams on the sales floor.
• Communicate commercial objectives and how to achieve them.
• Unite, support, and develop employees through a coaching-led management approach.
• Manage individual and collective performance.
• Identify training needs and implement suitable development plans.
• Participate in recruiting, onboarding, and developing talent.
• Build trusted relationships with partner brands.
• Lead business reviews and supplier meetings.
• Ensure brand standards are upheld and the commercial strategy is properly executed.
• Optimize stock management and contribute to the development of the assigned area.
• Oversee brand installation, transformation, and removal projects.
• Support concession partners in their activities.
• Lead key commercial events, including sales periods, 4S, Black Friday, and Watches & Jewelry promotions.
• Contribute to cross-functional store projects and represent Samaritaine to partners, teams, and customers.

Qualifications

• At least 5 years of experience.
• Significant experience managing sales teams, ideally in luxury, watches, jewelry, or premium retail.
• Demonstrated ability to develop commercial performance while guiding teams toward excellence.
• Ability to unite and develop employees and foster an engaged, high-performing work environment.
• Strong commercial and customer-service orientation, with command of customer experience, clienteling, and loyalty-building practices.
• Comfort managing partner-brand relationships and leading business reviews.
• Organized, autonomous, and responsive, with the ability to work in demanding environments where execution quality, attention to detail, and results are essential.
• Experience in a luxury environment and a strong customer-service orientation.
• Strong business acumen and command of performance indicators.
• Ability to support multidisciplinary teams and interact with varied stakeholders, including customers, partner brands, concession partners, suppliers, and internal teams.
• Availability to work some weekends, Sundays, and public holidays in line with commercial activity and key store events.

Skills

Experience

At least 5 years; significant experience managing sales teams, ideally in luxury, watches, jewelry, or premium retail.

Culture

Le Bon Marché fosters a refined, service-driven culture where teams are encouraged to combine Parisian elegance, creativity, and exceptional client care. As part of a historic and innovative retail house, employees work in a collaborative environment that values craftsmanship, cultural curiosity, and a deep sense of hospitality.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.