Le Bon Marché Reception Host
La Grande Épicerie de Paris — Reception Host (part-time, 10h/week) in Paris. Permanent contract; Monday and Saturday 15:30–20:30.
Overview
La Grande Épicerie de Paris, part of the Bon Marché group, is a landmark Parisian luxury food emporium celebrated for its curated selection of high-quality products and exceptional client service. The brand upholds the standards of selective distribution and hospitality typical of premier department stores, combining a refined retail environment with meticulous attention to culinary and service detail.
Role & Responsibilities
- Greet and identify customer needs, provide information, advice and orientation to visitors entering the store.
- Handle telephone reception, direct calls to appropriate interlocutors and take messages when required.
- Operate the reception desk services, including packaging, bagging and broadcasting informational messages.
- Perform cash desk operations: open/close tills, process routine transactions, verify payment validity and report daily takings to the head cashier.
- Manage administrative reception tasks: receive mail and parcels, handle lost & found, issue customer invoices and log customer complaints.
- Provide immediate assistance to clients and staff in case of bodily injury or material incidents and escalate disputes to the manager when necessary.
- Maintain cleanliness and organisation of the reception area and manage stationery and equipment stock for the desk.
Qualifications
- Excellent customer service orientation with strong interpersonal skills.
- High level of organisation, rigor and the ability to prioritise tasks under pressure.
- Proactive attitude with demonstrated initiative and sound judgement; ability to escalate issues appropriately.
- Team-oriented mindset with capacity for clear, professional communication.
- Ability to communicate in English.
Skills
Experience
Entry-level. No prior professional experience required; candidates may be beginners and will receive on-the-job training in reception and cashiering procedures.
Education
High-school diploma (Baccalauréat) or equivalent preferred.
Workplace
The successful candidate will be located in Paris, Île-de-France, France. 3.316 luxury roles are listed in Paris on Cerulean, 67 posted in the last 48 hours. Across the Île-de-France region, Cerulean lists 3.727 open positions — 101 listed in the past two days. Cerulean currently advertises 4.275 open roles in France, including 127 added in the last 48 hours.
Culture
The Bon Marché group fosters an environment rooted in curation, refinement and attentive client service, where hospitality and product excellence are central. The employer emphasises diversity and inclusion, actively recruiting and recognising talent across a wide range of backgrounds.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.